The Impact of Human Resource Management Models on the Work Efficiency of Public Sector Personnel in the BANI World Era

Abstract

This study aims to study 1) the models of public sector human resource management, including civil servants, government employees, and university employees, and 2) the impact of these human resource management models on the performance of public sector personnel in the BANI World era. A content analysis of various documents was conducted, and information was systematically organized and analyzed to summarize key points and provide recommendations. The current direction of Thai public sector administration focuses on controlling workforce size and budgetary burdens, resulting in changes to employment models. The analysis revealed that: 1) In the public sector human resource management model, civil servants enjoy job security and good welfare, while government employees and university employees are employed under contracts. 2) Regarding the impact of these human resource management models on the performance of public sector personnel in the BANI World, civil servants face non-linear employment, difficulty in understanding due to complexity, and generation gaps. Government employees experience vulnerability and anxiety related to contract employment, welfare, and class divisions. University employees face difficulty in understanding and pressure from multiple workloads. Recommendations include developing a new public sector human resource management model; a recruitment system with a central platform focusing on competency-based selection; a compensation system adjusted to performance-based pay and flexible welfare benefits to reduce disparities between groups; and a development system creating career paths for personnel, promoting lifelong learning, and emphasizing adaptability and emotional intelligence.