Modern Marketing Mix Factors and Brand Image Perception Influencing Consumers’ Furniture Purchasing Decisions through Online Channels in Beijing, China

Main Article Content

Lu WANG
Worasak THONGSIRI

Abstract

     This research aimed to examine the influence of modern marketing mix factors and brand image perception on consumers’ decisions to purchase furniture through online channels in Beijing, China. The target population consisted of consumers residing in Beijing who had previously purchased furniture online. The sample size was determined based on the guideline of 20 respondents per observed variable, resulting in a required sample of 360 participants, as the study included 18 observed variables. A purposive sampling method was employed to select the participants. However, only 300 valid responses were collected, yielding a response rate of 83.33%.
     Data were gathered using a structured questionnaire and analyzed through Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings revealed that both modern marketing mix factors and brand image perception had a statistically significant positive influence on consumers’ online furniture purchasing decisions, with p-values ranging from .000 to .002. The model demonstrated a predictive power of 36.6%, with brand image perception exerting a stronger influence than modern marketing mix factors. These results highlighted the importance of enhancing brand image and utilizing modern marketing strategies to foster online purchasing behavior in the furniture market.


Article history: Received 27 March 2025
                            Revised 28 April 2025
                            Accepted 2 May 2025
                            SIMILARITY INDEX = 0.00 %

Article Details

How to Cite
WANG, L., & THONGSIRI, W. (2025). Modern Marketing Mix Factors and Brand Image Perception Influencing Consumers’ Furniture Purchasing Decisions through Online Channels in Beijing, China. Journal of Management Science Nakhon Pathom Rajabhat University, 12(1), 168–183. https://doi.org/10.14456/jmsnpru.2025.13
Section
Research Articles

References

Aaker, D. A. (1991). Managing brand equity. Free Press.

Anwar, M., & Andrean, D. (2020). The effect of perceived quality, brand image, and price perception on purchase decision. In Proceedings of the 4th International Conference on Sustainable Innovation 2020-Accounting and Management (ICoSIAMS 2020), 176, (pp.78-82). Atlantis Press.

Björck, L., & Lu, M. (2019). Technological innovation in marketing and its effect on consumer behaviour [Unpublished master’s thesis]. Lund University.

Buil, I., Catalánb, S., & Martínez, E. (2016). The importance of corporate brand identity in business management: An application to the UK banking sector. BRQ Business Research Quarterly, 19(1), 3-12.

Chaffey, D., & Ellis-Chadwick, F. (2019). Digital marketing: Strategy, Implementation, and Practice. Pearson.

China Internet Network Information Center. (2023). Statistical report on internet development in China. [Online]. Retrieved April 18, 2023 from https://www.cnnic.com.cn/

Deloitte. (2022). Global powers of retailing 2022. [Online]. Retrieved February 21, 2025 from: https://www.deloitte.com/cbc/en/Industries/consumer/analysis/global-powers-of-retailing-2022.html

Dwivedi, Y. K., Ismagilova, E., Hughes, D. L., Carlson, J., Filieri, R., Jacobson, J., ... & Wang, Y. (2021). Setting the future of digital and social media marketing research: Perspectives and research propositions. International journal of information management, 59, 102168.

Edelman, D. (2020). Building brand evangelists in a digital world. Harvard Business Review.

Fei, L., & Kenikasahmanworakhun, P. (2023). Online marketing mix and online business quality affecting customer’s satisfaction: A case of Asiapac Net Media Limited, China. Journal of Value Chain Management and Business Strategy, 2(2), 1-18.

Fetherstonhaugh B. (2018). The 4Ps are out, the 4Es are in. [Online]. Retrieved February 21, 2025 from: https://davidpaulcarter.com/wp-content/uploads/2018/08/four-es-of-marketing.pdf

Forrester Research. (2022). Mastering the art of omnichannel retailing. [Online]. Retrieved February 21, 2025 from: https://www.forrester.com/report/mastering-the-art-of-omnichannel-retailing/RES129320

Frost & Sullivan. (2022). Global network recording market, forecast to 2022. [Online]. Retrieved February 21, 2025 from: https://store.frost.com/global-network-recording-market-forecast-to-2022.html

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). Sage.

Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., & Thiele, K. O. (2017). Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods. Journal of the academy of marketing science, 45, 616-632.

Havidz, H. B. H., & Mahaputra, M. R. (2020). Brand image and purchasing decision: Analysis of price perception and promotion (Literature review of marketing management). Dinasti International Journal of Economics, Finance & Accounting (DIJEFA), 1(4), 727-741.

Henseler, J., Hubona, G., & Ray, P. A. (2016). Using PLS path modeling in new technology research: updated guidelines. Industrial management & data systems, 116(1), 2-20.

Išoraitė, M. (2018). Brand image theoretical aspects. IJBE (Integrated Journal of Business and Economics), 2(1), 116-122.

Karnreungsiri, I., & Praditsuwan, N. (2017). Factors influencing buying behavior and buying decision process of customers: An examination on relationship using one-way analysis of variance. PSAKU International Journal of Interdisciplinary Research, 6(2), 76-84.

Keller, K. L. (2013). Strategic Brand Management: Building, Measuring, and Managing Brand Equity. Pearson.

Kotler, P., & Armstrong, G. (2018). Principles of marketing (17th ed.). Pearson.

Lauterborn, R. (1990). New marketing litany: 4Ps passé; c-words take over. Advertising Age.

Liu, F., & Kenikasahmanworakhun, P. (2023). Online marketing mix and online business quality affecting customer’s satisfaction: A case of Asiapac Net Media Limited, China. Journal of Value Chain Management and Business Strategy, 2(2), 1-14.

McKinsey & Company. (2023). China's digital economy: A leading global force. [Online]. Retrieved February 21, 2025 from: https://www.mckinsey.com/featured-insights/china/chinas-digital-economy-a-leading-global-force

Mir-Bernal, P., & Sadaba, T. (2022). The ultimate theory of the marketing mix: A proposal for marketers and managers. International Journal of Entrepreneurship, 26(S4), 1-22.

Petcharat, T., & Leelasantitham, A. (2021). A retentive consumer behavior assessment model of the online purchase decision-making process. Heliyon, 7(3), 1-42.

Poteet, J. (2017). The next evolution of marketing mix: growing our company in the me generation. Retrieved February 21, 2025 from: https://medium.com/tradecraft-traction/the-next-evolution-of-marketing-mix-growing-our-company-in-the-me-generation-d3e98779a21d.

PwC. (2020). Virtual and augmented reality could deliver a £1.4trillion boost to the global economy by 2030 - PwC. [Online]. Retrieved February 21, 2025 from: https://www.pwc.com/id/en/media-centre/press-release/2020/english/virtual-and-augmented-reality-could-deliver-a-p1-4trillion-boost.html

Qazzafi, S. (2019). Consumer buying decision process toward products. International Journal of Scientific Research and Engineering Development, 2(5), 130-134.

Rossolatos, G. (2017). Consumer perception of brand image: Country of origin and country of ownership in electric vehicle brands. Social Semiotics, 28(3), 412-428.

Schiffman, L. G., & Wisenblit, J. (2019). Consumer behavior (12th ed.). Pearson.

Sharma, R. (2024). The Effects of Parental Involvement on Student Academic Success. Global International Research Thoughts, 12(1), 43-48.

Solomon, M. R. (2018). Consumer behavior: Buying, Having, and Being (12th ed.). Pearson.

Sugito, A., Sairun, A., Astuti, D., & Saragih, M. G. (2022). Modern retail marketing mix analysis of customer loyalty with buying decisions as an intervening variable. International Journal of Social Science and Business, 6(4), 594-604.

Suherlan, S., & Okombo, M. O. (2023). Technological innovation in marketing and its effect on consumer behaviour. Technology and Society Perspectives (TACIT), 1(2), 94-103.

Widyastuti, A. N., Pujiharto, Tubastuvi, N., & Santoso, S. B. (2020). The effect of marketing mix on purchase decisions (Study on minimarket consumers with campus brands in the Banyumas Regency). Jurnal Manajemen Bisnis, 11(2), 163-176.