The Impact of Rebranding Strategy, Brand Perception, and Marketing Communications on Online Purchasing Behavior: A Case Study of the Alangkan Agricultural Group Network, Thailand

Main Article Content

Pimolwan Katepan
Thamrong Mekhora
Rapee Dokmaithes
Rungtip Thaisom

Abstract

      This study focuses on developing a marketing strategy following the rebranding of the “Cage-Free Fish Farmers Association Network” to the “Alangkan Agricultural Group Network” by investigating how consumer perceptions of the brand interact with marketing communication efforts, and how these combined elements influence consumer buying behavior toward agricultural products.  Particular emphasis is placed on the role of demographic factors and the extent to which new brand perceptions and marketing communications influence consumer behavior through online distribution platforms. Using a multiple-case study design, qualitative data were collected from 11 farm owners through focus groups and 45 consumers via semi-structured interviews. This research method allowed for a deep understanding by examining individual cases and using multiple sources of data, which helped guide the development of the rebranding strategy.
      As part of this rebranding initiative, a new slogan, “Experience Kanchanaburi intimately, elevate its grandeur,” was introduced to strengthen and clarify the group’s brand image. This initiative was guided by the 3i Marketing Strategy Model, consisting of Brand Image, Brand Identity, and Brand Integrity. The analysis of consumer behavior on online platforms identified four key factors influencing purchase decisions: age, occupation, Component 1—particularly the emotional connection to the logo, which remained intact even after the rebranding effort (X10)—and Component 7, specifically, the decisive role of sales personnel in providing consultative advice on products featuring the new brand logo (X29). These factors highlight a combination of demographic characteristics (age, occupation) and psychological and emotional drivers (logo connection, consultative advice from sales personnel) that impact how consumers buy online.
 
Article history: Received 11 October 2025      
                            Revised 25 February 2026       
                            Accepted 27 February 2026  
                            SIMILARITY INDEX = 2.10 %

Article Details

How to Cite
Katepan, P., Mekhora, T., Dokmaithes, R., & Thaisom, R. (2026). The Impact of Rebranding Strategy, Brand Perception, and Marketing Communications on Online Purchasing Behavior: A Case Study of the Alangkan Agricultural Group Network, Thailand. Journal of Management Science Nakhon Pathom Rajabhat University, 13(1), 340–359. https://doi.org/10.14456/jmsnpru.2026.23
Section
Research Articles

References

Barajas-Portas, K. (2015). The impact of consumer interactions in social networking sites on brand perception. Journal of Internet and E-business Studies, 1-8. https://doi.org/10.5171/2015.197131

Chokphitakkul, N., and Anantachat, S. (2017) Measuring consumer-based brand equity in small and medium enterprises (SMEs). Journal of Public Relations and Advertising, 10(2), 47–65. https://doi.org/10.58837/CHULA.THE.2014.333

Community Enterprise Promotion Division. (2017). Community enterprise information system. [Online], Retrieved September 17, 2025, From https://smce.doae.go.th/

Henson, R. K. (2001). Understanding internal consistency reliability estimates: A conceptual primer on coefficient alpha. Measurement and Evaluation in Counseling and Development, 34(3), 177–189. https://doi.org/10.1080/07481756.2002.12069034

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate Data Analysis (8th Ed.). Cengage Learning EMEA.

Hukker, S., Sultana, R., Kumar, N., Deepak, D., Sudha, B. S., & Ashwini, S. (2024). Branding and labeling in agribusiness: The influence on consumer perception and purchase intentions. International Research Journal on Advanced Engineering and Management, 2(9), 2892–2902. https://doi.org/10.47392/IRJAEM.2024.0427

Jiang, Y. (2024). Research on brand cognition and emotional connection based on color driving. Art and Performance Letters, 5(1), 180–187. https://dx.doi.org/10.23977/artpl.2024.050124

Jiraboonma, P. & Siritho, S. (2013). Brand equity influencing purchase decision toward Honda’s car of consumer in Bangkok Metropolis. Journal of Marketing and Communication, 1(2), 282–296.

Jitpairoj, P., & Tiangsoongnern, L. (2024). Effects of 5A marketing strategy and online influencers credibility on green products purchasing behavior via online channel of Generation Y consumers in Bangkok. BU Academic Review, 23(2), 97–120. https://so01.tci-thaijo.org/index.php/buacademicreview/article/view/272394

Juntavong, A., & Pooripakdee, S. (2018). Influencing factors effect to purchasing decision in M-Commerce. Veridian E-Journal, Silpakorn University, 11(3), 2648–2664. https://doi.org/10.22587/rjss.2018.11.3.1

Kaiser, H. F. (1974). An index of factorial simplicity. Psychometrika, 39(1), 31–36. https://doi.org/10.1007/BF02291575

Katepan, P. (2023). A research report on efficiency of digital marketing of the Cage-Free Fish Farmers Association Network in Kanchanaburi Province by participatory action research. Kasetsart University, Bangkok, Thailand.

Kaur, R. (2024). Factors related to age influencing customer buying behavior towards online shopping. Tuijin Jishu/Journal of Propulsion Technology, 45(1), 1821–1826.

National Research and Innovation Policy Council. (2017). Draft 20-Year Strategy for research and innovation (2017-2036). Thailand: Cocoon & Company Limited.

Office of the National Economic and Social Development Council. (2022). The 13th National Economic and Social Development Plan (2023-2027), Thailand. Government Report.

Pankhlip, S. & Kritworakarn, K. (2022). Perception of brand image and brand value with service usage Laem Charoen Seafood of people in Chiang Mai Province. Journal of Mass Communication, 10(2), 172–194. https://so03.tci-thaijo.org/index.php/masscomm/article/view/256950

Park, Y. (2023). A survey on consumers’ purchase status of clothing products via online platforms – Focusing on the demographic characteristics of men and women in their 10s to 50s. The Research Journal of the Costume Culture, 31(5), 669–691. https://doi.org/10.29049/rjcc.2023.31.5.669

Poomalee. T. (2022). The relationship of personality between customers and high-end fashion brand. Master of Management Independent Study, Mahidol University.

Smith, J., & Lee, A. (2021). Small businesses in the age of AI-Powered reviews: Challenges and opportunities. Small Business Management, 28(2), 89–104.

Valenzuela-Fernández, L., & Villegas Pinuer, F. (2025). Are sales successful due to salespeople expertise and adaptability? Gender and age dynamics in investment banking. Sage Open, 15(1). https://doi.org/10.1177/21582440251318464

Wetchapitak, K., Boonpalit, A., & Amphavat, K. (2021). 5A marketing strategy and customers decision to buy organic goods. The Journal of Pacific Institute of Management Science (Humanities and Social Science), 7(3), 282–290.