Cultural Intelligence among Thai Teachers in Schools with Cultural Diversity
Keywords:
Cultural intelligence, Cross-national students, Social Work Education StandardsAbstract
This study examined the construct validity of cultural intelligence (CQ) among Thai teachers working in culturally diverse schools and assessed their overall CQ levels. The sample consisted of 587 teachers from 49 schools across six regions of Thailand, representing the Primary Educational Service Area Office, Secondary Educational Service Area Office, Local Administrative Organization, and Bangkok Metropolitan Administration. Data were collected using a teacher cultural intelligence questionnaire (Cronbach’s α = 0.92) based on Van Dyne et al.’s (2012) four-component model: Metacognitive, Cognitive, Motivational, and Behavioral CQ. A second-order confirmatory factor analysis confirmed a four-factor structure, with standardized loadings of 0.982 for Motivational CQ, 0.944 for Behavioral CQ, 0.885 for Cognitive CQ, and 0.777 for Metacognitive CQ. Model fit indices indicated a strong fit to the empirical data (p = 0.124, χ² = 32.132, df = 24, χ²/df = 1.339, CFI = 0.997, TLI = 0.993, RMSEA = 0.024, SRMR = 0.023). Motivational CQ emerged as the strongest latent contributor, whereas descriptive results showed Metacognitive CQ with the highest mean score and Cognitive CQ the lowest. These findings highlight the central role of motivational factors in teachers’ cultural adaptability and underscore the need for educational administrators to prioritize policies and professional development programs that strengthen CQ, particularly in diverse school contexts. Targeted training initiatives can enhance teachers’ capacity to adapt effectively, foster inclusivity, and respond to the challenges of globalization.
References
Akaraborworn, C. (2012). The study of HR trends 2012-2013. Bangkok: Graduate School of Human Resource Development, National Institute of Development Administration.
Arphattananon, T. (2018). Multicultural schools: Thailand’s education policy for multicultural society. Bangkok, Thailand: Chulalongkorn University Press.
Au, K. (2009). Isn’t culturally responsive instruction just good teaching?. Social Education, 73(4), 179-183.
Barakat, L. L., Lorenz, M. P., Ramsey, J. R., & Cretoiu, S. L. (2015). Global managers: An analysis of the impact of cultural intelligence on job satisfaction and performance. International Journal of Emerging Markets, 10(4), 781-800.
Bernardo, A. & Presbitero, A. (2018). Cognitive flexibility and cultural intelligence: Exploring the cognitive aspects of effective functioning in culturally diverse contexts. International Journal of Intercultural Relations, 66, 12-21.
Bureau of Information and Communications Technology, Office of the Permanent Secretary, Ministry of Education. (2020a). Students. Retrieved May 5, 2023, from https://catalog.moe.go.th/fa_IR/dataset/dataset_05_25660427
of the Permanent Secretary, Ministry of Education. (2020a). Students. Retrieved May 5, 2023, from https://catalog.moe.go.th/fa_IR/dataset/dataset_05_25660427
Bureau of Information and Communications Technology, Office of the Permanent Secretary, Ministry of Education. (2020b). Number of students by the affiliations of Thailand’s education system, including formal and non-formal education. Retrieved May 5, 2023, from https://catalog.moe.go.th/organization/bict-moe
Campbell, J., Kyriakides, L., Muijs, R. D., & Robinson, W. (2004). Differentiated teacher effectiveness: Framing the concept in assessing teacher effectiveness: Developing a differentiated model. UK: Routledge.
Campbell, J., Muils, D., Robinson, W. & Kyriakides, L. (2007). Measuring teachers’ performance: A case for differentiation. International Journal of Primary, Elementary and Early Years, 31(2), 4-8.
Chadcham, S. (2003). Confirmatory factor analysis. Journal of Educational Research and Measurement, Burapha University, 2(1), 15.
Chamnan, S. (2011). School administration in cultural
diversities. Journal of Educational Administration, Burapha University, 6(1), 1-14.
Creque, C. A., & Gooden, D. J. (2011). Cultural intelligence and global business competencies: A framework for organizational effectiveness in the global marketplace. International Journal of Management & Information Systems (IJMIS), 15(4), 141-146.
Daft, R.L. & Lane, P.G. (2008). The leadership experience.
Mason, OH: Thomson Higher Education.
Dubrin, A. J. (2010). The principles of leadership (6th ed.).
Toronto, Canada: Houghton Mifflin Company.
Earley, P. C. & Ang, S. (2003). Cultural intelligence: Individual
interaction across cultures. Stanford, CA: Stanford Business Books.
Earley, P. C., Ang, S. & Tan, J. S. (2006). CQ: Developing
cultural intelligence at work. Stanford, CA: Stanford University Press.
Earley, P. C., & Mosakowski, E. (2004). Cultural intelligence. Harvard business review, 82(10), 139-146.
Earley, P. C. & Peterson, R. S. (2004). The elusive culturalchameleon: Cultural intelligence as a new approach to intercultural training for the global manager. Academy of Management Learning and Education, 3(1), 100-115.
Gay, G. (2010). Culturally responsive teaching: Theory,
research, and practice (2nd ed.). New York: Teachers College Press.
Goe, L., Bell, C., & Little, O. (2008). Approaches to evaluating teacher effectiveness: A research synthesis. Retrieved May 5, 2023, from https://eric.ed.gov/?id=ED521228.
Grosch, I. Boonen, J. & Hoefnagels, A. (2023). Cultural intelligence and the role of international classroom composition: Insights from Dutch higher education. International Journal of Intercultural Relations, 96, 1-14.
Haff, C. K., Song, P. & Gresch, B. E. (2014). Cultural intelligence, personality, and cross-cultural adjustment: A study of expatriates in Japan. International Journal of Intercultural Relations, 38, 151-157.
Hair, J., Black, W., Babin, B., Anderson, R., & Tatham, R.
(2006). Multivariate data analysis (6th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis: A global perspectives. Upper Saddle River, NJ: Pearson Education.
Harry, B., & Klingner, J.K. (2006). Why are so many minority
students in special education? Understanding race and disability in schools. New York: Teacher College Press.
Ho, A. Minshew, L. McLaughlin, E. J. (2023). Pedagogical tool and strategies for developing cultural intelligence in pharmacy students and educators. American Journal of Pharmaceutical Education, 87(5), 100031.
Hong, J. (2013). Cultural intelligence and cultural diversity. In
Proceedings of the 2nd International Conference on Intelligence Urban Computing (Vol. 26, 112-116). Kaiser, H. F. (1970). A second generation little jiffy.
Psychometrika, 35(4), 401-415.
Kaiser, H. F. (1974). An index of factorial simplicity.
Psychometrika, 39(1), 31-36.
Kaiser, H. F., & Rice, J. (1974). Little jiffy, mark IV. Educational and Psychological Measurement, 34(1), 111-117.
Kannasuth, P. (1984). Statistics for behavioral research (rev.
ed.). Bangkok, Thailand: Si Sa-nga Book Center Co., Ltd.
Keengwe, J. (2010). Fostering cross cultural competence in preservice teachers through multicultural education experiences. Early Childhood Education Journal, 38, 197-204.
Kennedy, D. P. (2016). Teachers’ beliefs and their manifestations: An exploratory mixed methods study of cultural intelligence in pedagogical practice (Doctoral dissertation). University of Minnesota, United States.
Key, K., Healy, M. & Mulligan, E. (2022). Closing the cultural intelligence skills gap in accounting students: An action research approach to cross-cultural teamwork. The British Accounting Review, 54, 1-16.
Ladson-Billings, G. (1995). Toward a theory of culturally
relevant pedagogy. American Educational Research Journal, 32(3).
Ladson-Billings, G. (2009). The dream keepers: Successful teachers of African American children (2nd ed). San Francisco, CA: Jossey-Bass.
Livermore, D. A. (2010). Leading with cultural intelligence:
The new secret to success. New York: American Management Association.
Livermore, D.A. (2011). The cultural intelligence difference: Master the one skill you can’t do without in today’s global economy. New York: AMACOM.
Local Information Technology Center, Local Information
Subdivision, Department of Local Administration. (2020). Report on the number of students by nationality. Retrieved May 5, 2023, from https://www.dla.go.th
Malek, M. A., & Budhwar, P. (2013). Cultural intelligence as
a predictor of expatriate adjustment and performance
in Malaysia. Journal of world business, 48(2), 222-231. Naowabut, R. & Sungrugsa, N. (2015). Guidelines for multi-cultural education classes: Case study in Ban Pa-La-U community, Huahin District, Prachaubkirikhan Province. Veridian E-Journal, Silpakorn University, 8(2), 420-435.
Nawarat, N. (2012). Schooling and activism in a zone of exception: Migrant learning centres on the Thai-Burma border. Social Sciences Journal, 24(1-2), 117-157.
Nawarat, N. (2014). Negotiating curricula for Burma schooling in Thailand. Procedia-Social and Behavioral Sciences, 143, 872-878.
Nawarat, N. & Yimsawat, C. (2017). Education of Shan migrant children in Thai schools, Chiang Mai Province. Chiang Mai, Thailand: Faculty of Education, Chiang Mai University.
Nawarat, N. (2017). Discourse on migrant education policy: Patterns of words and outcomes in Thailand. Kasetsart Journal of Social Sciences, 40(1), 235-342.
Nawarat, N. (2018). Multicultural education: Critical perspectives and praxis in schooling (3rd ed.). Chiang Mai, Thailand: Faculty of Education, Chiang Mai University, Wanida Printing Limited Partnership. (in Thai)
Nieto, S., & Bode, P. (2008). Affirming diversity: The
sociopolitical context of multicultural education (5th ed.). New York: Pearson.
Obluang, N. & Sujiva, S. (2013). The development of a cultural intelligence scale for students. Online Journal of Education, October-December 2024, 1-18.
Office of Bangkok Education. (2020). Action plan for the year 2020. Bangkok, Thailand: One Fine Day Co.,Ltd.
Orosco, M. J., & Klingner, J. (2010). One school’s implementation of RTI with English language learners:” Referring into RTI”. Journal of Learning Disabilities, 43(3), 269-288. Peterson, B. (2004). Cultural intelligence: A guide to working with people from other cultures. Boston, MA: Intercultural Press.
Ross, K. G. & Thornson, C. A. (2008). Identification of measures related to cross-cultural competence (DEOMI Internal Report No. 2). Florida: University of Central Florida. Schmidt, F. L. & Hunter, J. E. (2000). Select on intelligence. In Locke, E. A. (ed.), The Blackwell Handbook Organizational Principles (pp.3-14). Oxford: Blackwell. Shama, S., Mukherjee, S., Kumar, A., & Dillon, W. R. (2005). A simulation study to investigate the use of cutoff values for assessing model fit in covariance structure models. Journal of Business Research, 58(7), 935-943.
Sims, R. A. (2011). Cultural intelligence as a predictor of job satisfaction and intent to renew contract among expatriate international school teachers in Latin America (Doctoral dissertation, Trident University International).
Skaria, R. & Montayre, J. (2023). Cultural intelligence and intercultural effectiveness among nurse educators: A mixed-method study. Nurse Education Today, 121, 105714.
Skiba, R. J., Horner, R. H., Chung, C. G., Rausch, M. K., May,
S. L., & Tobin, T. (2011). Race is not neutral: A national investigation of African American and Latino disproportionality in school discipline. School Psychology Review, 40(1), 85-107.
Smith, P. (2004). Speaking out on assessment of multicultural competences and outcomes: Some cautions [Keynote address]. National Conference of Multicultural/Diver sity Outcomes, Kansas City, KS.
Steiger, J. H. (2007). Understanding the limitations of global fit assessment in structural equation modeling. Personality and Individual differences, 42(5), 893-898.
Tabachnik, B. G. & Fidell, L.S. (2007). Using multivariate
statistics (5th ed.). New York: Allyn & Bacon.
Thomas, D. C. & Inkson, K. (2004). Cultural intelligence people skill for global business. New York: Berrett- Koehler.
Thomas, D. C. (2006). Domain and development of cultural intelligence: the importance of mindfulness. Group and Organization Management, 31(1), 78-99.
Thomas, D. C., Elron, E., Stahl, G., Ekelund, B. Z., Ravlin, E.
C., Cerdin, J. L. et.al. (2008). Cultural intelligence: Domain and assessment. International Journal of Cross Cultural Management, 82, 123-143.
Thomas, D.C. & Inkson, K. 2005. Cultural intelligence: People skills for a global workplace. Consulting to Management, 16(1): 5-9.
Triandis, H.C. (1994). Culture and social behavior. New York: McGraw-Hill.
Van Dyne, L., Ang, S., & Livermore, D. A. (2010). Cultural
intelligence: A pathway for leading in a rapidly globalizing world. In B. M. Bass & B. J. Avolio (Eds.), Leading across differences: Cases and perspectives. Retrieved May 5, 2023, from https://www.researchgate. net/publication/255652111_Cultural_Intelligence_A_ Pathway_for_Leading_in_a_Rapidly_Globalizing_ World
Van Dyne, L., Ang, s., Ng, K. Y., Rockstuhl, T., Tan, M. L., Koh, C. (2012). Sub-dimensions of the four factor model of cultural intelligence: Expanding the conceptualization and measurement of cultural intelligence. Social and Personality Psychology Compass, 6(4), 295-313.
Wei, H. J., Lacaste, V. A., Rodliyah, N. I., Nguyen, T. H. & Chuang, H. (2022). Teacher’s multicultural experience, creative teaching, and cultural intelligence: A study of four Asia-Pacific countries. Thinking Skills and Creativity, 46, 101144.
Yüksel, A., & Ereş, F. (2018). The correlation between global citizenship perceptions and cultural intelligence levels of teachers. Universal Journal of Educational Research, 6(5), 1069-1076.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Journal of Multidisciplinary in Social Sciences

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.




