The Characteristics of Agile Human Resource Practices: A Systematic Literature Review Approach
Keywords:
Agile HR Practices, Characteristics of Agile HR, Systematic literature reviewAbstract
This qualitative research aims to investigate the characteristics of Agile Human Resource Practices (AHRPs) that facilitate adaptive practices within organizations. The research methodology employed a systematic literature review, which serves as a valuable tool for organizational management to embrace rapid changes in both the present and future. Prominent organizations globally, particularly in Western countries such as Google, Amazon, and Microsoft, have adopted agile practices to gain a competitive edge, while Eastern countries are beginning to learn and develop similar approaches. In the context of a rapidly changing world characterized by volatility, unpredictability, complexity, and ambiguity (VUCA), and in light of the transformative impact of COVID-19, organizations have been compelled to adapt for survival during crises. The management of roles and responsibilities across all dimensions must be re-evaluated to enable an agile working environment, which is essential for organizations to maintain long-term competitiveness. Traditional human resource management may no longer adequately serve organizations operating in diverse contexts. The findings of this research identify six key characteristics of AHRPs: Flexibility, Speed, Flow, Adaptability, Customer Orientation, Team Collaboration, and Technology (3FACTT), which collectively represent the essential traits of AHRPs that benefit organizational management. Furthermore, this study provides a foundation for future research aimed at examining the characteristics of agile HR practices, particularly for HR practitioners seeking to develop and design organizations for the future.
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