Unveiling Physicians’ Work Passion amidst the COVID-19 Pandemic: A Case Study from a Hospital in Thailand
Keywords:
COVID-19, Thai medical context, Work passion, PhysicianAbstract
This qualitative study explored the key components of work passion among physicians in the Thai medical context during the COVID-19 pandemic. Data were collected through semi-structured interviews using an appreciative inquiry approach with 30 full-time physicians employed at a Thai public hospital. The study identified ten key themes of work passion, corresponding to three dimensions: Cognitive (can-do attitude, learning and knowledge development), Affective (enthusiasm, joy, pride, fulfillment), and Behavioral (going above and beyond, altruism, continuous growth, and commitment to remain in the organization and profession). This conceptualization of physicians' work passion provides a foundation for future research in Thai healthcare, contributing to theoretical understanding and guiding the development of precise measurement tools for more accurate assessment. A deeper understanding of work passion may help improve healthcare management, ultimately enhancing clinical practice.
References
Bandura, A. (1997). Self-efficacy: The exercise of control. New York: Freeman.
Birt, L., Scott, S., Cavers, D., Campbell, C., & Walter, F. (2016). Member checking: a tool to enhance trustworthiness or merely a nod to validation? Qualitative Health Research, 26(13), 1802-1811.
Boonsathorn, W., & Sirakiatsakul, P. (2018). The factors enhancing work passion of family successors in the life insurance business in Thailand: An appreciative inquiry approach. International Journal of Human Resource Studies, 9(1), 22-41.
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative research in psychology, 3(2), 77-101.
Bulińska-Stangrecka, H., & Bagieńska, A. (2021). The role of employee relations in shaping job satisfaction as an element promoting positive mental health at work in the era of COVID-19. International journal of environmental research and public health, 18(4), 1903.
Cardon, M. S., Wincent, J., Singh, J., & Drnovsek, M. (2009). The nature and experience of entrepreneurial passion. Academy of Management Review, 34(3), 511-532.
Chew, N. W. S., Lee, G. K. H., Tan, B. Y. Q., Jing, M., Goh, Y., Ngiam, N. J. H., . . . Sharma, V. K. (2020). A multinational, multicentre study on the psychological outcomes and associated physical symptoms amongst healthcare workers during COVID-19 outbreak. Brain, Behavior, and Immunity, 88, 559-565.
Cooperrider, D., & Whitney, D. D. (2005). Appreciative Inquiry: A Positive Revolution in Change. Oakland: Berrett-Koehler Publishers.
Coulehan, J., & Williams, P. C. (2001). Vanquishing virtue: the impact of medical education. Academic Medicine, 76(6), 598-605.
Cowling III, R. W. (2001). Unitary appreciative inquiry. Advances in Nursing Science, 23(4), 32-48.
de Pablo, G. S., Vaquerizo-Serrano, J., Catalan, A., Arango, C., Moreno, C., Ferre, F., . . . Solmi, M. (2020). Impact of coronavirus syndromes on physical and mental health of health care workers: Systematic review and meta-analysis. Journal of affective disorders, 275, 48-57.
Deci, E. L., Olafsen, A. H., & Ryan, R. M. (2017). Self-determination theory in work organizations: The state of a science. Annual review of organizational psychology and organizational behavior, 4(1), 19-43.
Dewar, B., & Nolan, M. (2013). Caring about caring: Developing a model to implement compassionate relationship centred care in an older people care setting. International journal of nursing studies, 50(9), 1247-1258.
Gergen, M. M., Gergen, K. J., & Barrett, F. (2004). Appreciative inquiry as dialogue: Generative and transformative. Constructive discourse and human organization, 1, 3-27
Giorgi, G., Lecca, L. I., Alessio, F., Finstad, G. L., Bondanini, G., Lulli, L. G., . . . Mucci, N. (2020). COVID-19-related mental health effects in the workplace: A narrative review. International Journal of Environmental Research and Public Health, 17(21), 7857.
Gorgievski, M. J., Bakker, A. B., & Schaufeli, W. B. (2010). Work engagement and workaholism: Comparing the self-employed and salaried employees. The journal of positive psychology, 5(1), 83-96.
Hartzband, P., & Groopman, J. (2020). Physician burnout, interrupted. New England Journal of Medicine, 382(26), 2485-2487.
Hill, R. P. (2002). Managing Across Generations in the 21st Century:Important Lessons from the Ivory Trenches. Journal of Management Inquiry, 11(1), 60-66.
Ho, V. T., Wong, S.-S., & Lee, C. H. (2011). A Tale of Passion: Linking Job Passion and Cognitive Engagement to Employee Work Performance. Journal of Management Studies, 48(1), 26-47.
Houlfort, N., Fernet, C., Vallerand, R. J., Laframboise, A., Guay, F., & Koestner, R. (2015). The role of passion for work and need satisfaction in psychological adjustment to retirement. Journal of Vocational Behavior, 88, 84-94.
Ismail, F. F., Mohamed Noor, Z., Muda, S. M., & Ab Rahman, N. S. (2020). Healthcare Professional Attitude and Social Support: How Do They Affect the Self-esteem of Physically Disabled People? Journal of Pharmacy and Bioallied Sciences, 12(Suppl 2), S681-S690.
Johri, R., & Misra, R. K. (2014). Work Passion: Conceptualization of an Emerging Concept in India. i-Manager's Journal on Management, 9(3), 29.
Johri, R., Misra, R. K., & Bhattacharjee, S. (2016). Work passion: Construction of reliable and valid measurement scale in the Indian context. Global Business Review, 17(3_suppl), 147S-158S.
Kannampallil, T. G., Goss, C. W., Evanoff, B. A., Strickland, J. R., McAlister, R. P., & Duncan, J. (2020). Exposure to COVID-19 patients increases physician trainee stress and burnout. PloS One, 15(8), e0237301.
Kisely, S., Warren, N., McMahon, L., Dalais, C., Henry, I., & Siskind, D. (2020). Occurrence, prevention, and management of the psychological effects of emerging virus outbreaks on healthcare workers: rapid review and meta-analysis. BMJ, 369.
Koster, R. L., & Lemelin, R. H. (2009). Appreciative inquiry and rural tourism: a case study from Canada. Tourism Geographies, 11(2), 256-269.
Lai, J., Ma, S., Wang, Y., Cai, Z., Hu, J., Wei, N., . . . Li, R. (2020). Factors associated with mental health outcomes among health care workers exposed to coronavirus disease 2019. JAMA network open, 3(3), e203976
Lazarus. R.S., & Folkman, S. (1984). Stress, Appraisal and Coping. New York: Springer Publishing Company Inc.
Leelahanaj, P. (2010). Professional characteristics and psychological stress among physicians in Thailand. (PhD dissertation). National Institute of Development Administration.
Lertchaisataporn, K., & Boonsathorn, W. (2023). Factors affecting the work passion of physicians during the COVID-19 pandemic: a qualitative study in Thailand. International Journal of Qualitative Studies on Health and Well-being, 18(1), 2235126.
Lulli, L. G., Giorgi, G., Pandolfi, C., Foti, G., Finstad, G. L., Arcangeli, G., & Mucci, N. (2021). Identifying Psychosocial Risks and Protective Measures for Workers’ Mental Wellbeing at the Time of COVID-19: A Narrative Review. Sustainability, 13(24), 13869.
Luo, Z., Bai, X., Min, R., Tang, C., & Fang, P. (2014). Factors influencing the work passion of Chinese community health service workers: an investigation in five provinces. BMC Family Practice, 15(1), 1-9.
McGaghie, W. C., Mytko, J. J., Brown, W. N., & Cameron, J. R. (2002). Altruism and compassion in the health professions: a search for clarity and precision. Medical teacher, 24(4), 374-378.
McKay, A. J., Parekh, R., & Majeed, A. (2016). Implications of the imposition of the junior doctor contract in England. Journal of the Royal Society of Medicine, 109(4), 128-130.
Neumann, A. (2006). Professing Passion:Emotion in the Scholarship of Professors at Research Universities. American Educational Research Journal, 43(3), 381-424.
Pappa, S., Ntella, V., Giannakas, T., Giannakoulis, V. G., Papoutsi, E., & Katsaounou, P. (2020). Prevalence of depression, anxiety, and insomnia among healthcare workers during the COVID-19 pandemic: A systematic review and meta-analysis. Brain, behavior, and immunity, 88, 901-907.
Patton, M. Q. (2002). Purposeful Sampling [Part 2 Qualitative Design and Data Collection (ch.5) Designing Qualitative Studies]. In M. Q. Patton (Ed.), Qualitative Research and Evaluation Methods (Edition 3).Thousand Oaks, California: Sage Publications.
Perttula, K. H. (2004). The POW factor: Understanding and igniting passion for one's work. (Ph.D. Dissertation). University of Southern California, Ann Arbor. Retrieved from https://www.proquest.com/dissertations-theses/pow-factor-understanding-igniting-passion-ones/docview/305126388/se-2?accountid=39758 ProQuest Dissertations & Theses Global database.
Reed, J. (2006). Appreciative inquiry: Research for change: Sage publications.
Ruddy, N. B. (2019). Finding and fueling your professional passion. The International Journal of Psychiatry in Medicine, 54(4-5), 253-258.
Salas-Vallina, A., Rofcanin, Y., & Las Heras, M. (2021). Building resilience and performance in turbulent times: The influence of shared leadership and passion at work across levels. BRQ Business Research Quarterly, 23409444211035138.
Sanchez-Gomez, M., Giorgi, G., Finstad, G. L., Urbini, F., Foti, G., Mucci, N., . . . León-Perez, J. M. (2021). COVID-19 pandemic as a traumatic event and its associations with fear and mental health: A cognitive-activation approach. International Journal of Environmental Research and Public Health, 18(14), 7422.
Sigahi, T. F., Kawasaki, B. C., Bolis, I., & Morioka, S. N. (2021). A systematic review on the impacts of Covid‐19 on work: Contributions and a path forward from the perspectives of ergonomics and psychodynamics of work. Human Factors and Ergonomics in Manufacturing & Service Industries, 31(4), 375-388.
Spall, S. (1998). Peer debriefing in qualitative research: Emerging operational models. Qualitative inquiry, 4(2), 280-292.
Tangiisuran, B., Rajendran, V., Sha’aban, A., Daud, N. A. A., & Nawi, S. N. M. (2022). Physicians’ perceived barriers and enablers for deprescribing among older patients at public primary care clinics: a qualitative study. International Journal of Clinical Pharmacy, 44(1), 201-213.
Tongco, M. D. C. (2007). Purposive sampling as a tool for informant selection. Ethnobotany Research & Applications, 5, 147-158.
Trosten-Bloom, A., Cooperrider, D., Zhexembayeva, N., & Whitney, D. (2003). Business as Agent of World Benefit. OD Practioner, 35(3), 4-9.
Vallerand, R. J., Blanchard, C., Mageau, G. A., Koestner, R., Ratelle, C., Léonard, M., . . . Marsolais, J. (2003a). Les passions de l'ame: on obsessive and harmonious passion. Journal of personality and social psychology, 85(4), 756.
Vallerand, R. J., Houlfort, N., & Fores, J. (2003b). Passion at work. In S. W. Gilliland, D. D. Steiner, & D. P. Skarlicki (Eds.), Emerging perspectives on values in organizations. North Carolina: Information Age Publishing.
Watkins, J. M., Mohr, B. J., & Kelly, R. (2011). Appreciative Inquiry: Change at the Speed of Imagination: Wiley.
Watkins, S., Dewar, B., & Kennedy, C. (2016). Appreciative Inquiry as an intervention to change nursing practice in in-patient settings: An integrative review. International Journal of Nursing Studies, 60, 179-190.
West, C. P., Dyrbye, L. N., & Shanafelt, T. D. (2018). Physician burnout: contributors, consequences and solutions. Journal of internal medicine, 283(6), 516-529.
Whitney, D. D., & Trosten-Bloom, A. (2010). The power of appreciative inquiry: A practical guide to positive change: Oakland, CA: Berrett-Koehler Publishers.
Zhang, W.-r., Wang, K., Yin, L., Zhao, W.-f., Xue, Q., Peng, M., . . . Du, J.-l. (2020). Mental health and psychosocial problems of medical health workers during the COVID-19 epidemic in China. Psychotherapy and psychosomatics, 89(4), 242-250.
Zigarmi, D., & Nimon, K. (2011). A cognitive approach to work intention: The stuff that employee work passion is made of? Advances in developing human resources, 13(4), 447-461.
Zigarmi, D., Nimon, K., Houson, D., Witt, D., & Diehl, J. (2009). Beyond engagement: Toward a framework and operational definition for employee work passion. Human Resource Development Review, 8(3), 300-326.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Journal of Multidisciplinary in Social Sciences
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
