The Trainees’ Satisfaction Towards Department of Skill Development 3, Chonburi

Abstract

   The research aimed to investigate and analyze trainees' satisfaction with Department of Skill Development 3, Chonburi, and compare these satisfaction levels based on various demographic factors such as gender, age, educational background, profession, monthly income, marital status, and previous training experience. This study focused on five critical areas: the training curriculum, method of training, the competence of trainers, venue and surroundings, and communication or public relations. Statistical methods used for data analysis included the calculation of frequency, percentage, mean, and standard deviation. To test the hypotheses, t-tests and One Way ANOVA were employed, maintaining a statistical significance level of 0.05, with pairwise comparisons made using LSD. The results indicated a high overall level of satisfaction among trainees towards the Department of Skill Development 3, Chonburi. Specifically, trainees expressed the highest satisfaction with the trainers, while the other aspects like training curriculum, method, public relations, and location and environment were also rated highly. Comparison of satisfaction levels revealed significant differences based on gender, educational background, profession, and monthly income, substantiating the proposed hypothesis with a statistical significance of 0.05. In contrast, when comparing satisfaction levels in relation to age, marital status, and previous training experience, no significant differences were observed, leading to the rejection of the hypothesis for these variables with a statistical significance of 0.05.