The Evaluation on the Effectiveness of Police Stations and the People Confidence on Police Operation in the Year 2017

Abstract

The research aimed to evaluate the confidence measurement of various target groups related to police and public service of police officers on and off the station; the terror of public crime; public satisfaction for disaster relief; participation of community police volunteers; people's satisfaction about morality and ethics of police officers and public satisfaction with the establishment of the police checkpoint. The research was the quantitative research with the questionnaire research instrument with the sample group of 17,355 persons. The research found that victims’ confidence in the performance of police officers was in the average score of 71.49%.; the confidence of the accused on the performance of police officers was in the average score of 59.87%; the fear of public crime was in the average score of 46.98%; the confidence and satisfaction of the people in the service on the police station and outside the police station to receive police service was in the average score of 80.93%; the public satisfaction for disaster relief was in the average score of 79.02%; the participation of community police volunteers was in the average score of 67.23%; people's satisfaction about morality and the ethics of police officers was in the average score of 71.30%; and the people’s satisfaction with the establishment of the police checkpoints and extraction points was in the average score of 73.05%.