The Satisfaction and Needs of Public Administration Students toward Teaching Assistants in Collage of Politics and Governance, Mahasarakham University

Abstract

The purposes of this research are: 1) to examine for the level of satisfaction and needs of students with the service of teaching assistants in Public Administration major, College of Politics and Governance, Mahasarakham University. 2) to study the guidelines and recommendations made to the service of teaching assistants in Public Administration major, College of Politics and Governance, Mahasarakham University. The sample consisted of 289  first years to forth year students in Public Administration major, College of Politics and Governance, Mahasarakham. The questionnaire is used to gather the data. The statistics are used in this research included percentage distribution, mean, and standard deviation. The results of this study showed that students of  Public Administration major satisfied the services of teaching assistants  in the high level of satisfaction, the overall average is 4.33. With the level of satisfaction in 3 points, the services are great, including the personality (X̅ = 4.32), the efficiency of services (X̅ = 4.24), and the coordination and public relations to the students (X̅ = 4.23). There are 4 aspects that students of Public Administration major need to the teaching assistants are as follow   1)The planning of studying and consulting. 2) The activities of studying that conform to the course make the studying more interesting.  3) The public relations publicize the news information timely. 4) The working skill will be the model of studying and working in the future. Recommended of Public Administration major students will maintain its identity, be enthusiastic in the good service and impressive, friendly, study activities, and be active and precise in work of teaching assistants forever.