Enhancing Safety Reporting: The Relationships Among Motivation, Safety Climate, and Psychological Safety for Airport Employees in Thailand
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Abstract
Safety reporting is not only necessary for responding to current safety concerns but also plays a vital role in proactively identifying and forecasting risks. It helps organizations take preventive measures to mitigate risks and enhance overall safety and security. Employees play a vital role in reporting safety. Understanding intrinsic and extrinsic motivation, safety climate in the organization, and psychological safety are crucial factors for reporting safety. The objectives of this research are to: (1) investigate the intrinsic motivation and extrinsic motivation, safety climate, and psychological safety on safety reporting among airport employees in Thailand; and (2) develop predictive equations for safety reporting behavior within aviation organizations. A sample of 500 employees was selected using a stratified random sampling method. Data were collected through questionnaires and analyzed using statistical measures such as frequency, percentage, mean, standard deviation, Pearson’s Product Correlation, and stepwise multiple regression. The findings indicate that: (1) The four factors including intrinsic motivation, extrinsic motivation, safety climate, and psychological safety were related to the safety reporting of employees working at airports in Thailand at a significant level of 0.01, and (2) the equation that predicts the safety reporting of employees working at airports in Thailand was: safety reporting (Ŷ) = 0.245(X1) + 0.317(X2) + 0.158(X3) + 0.082(X4), ZŶ = 0.231zx1 + 0.294zx2+0.184zx3+0.107zx4, R2 = 0.389, R2 Adjusted = 0.384 In conclusion, the study demonstrates the critical interplay between intrinsic motivation, extrinsic motivation, safety climate, and psychological safety in shaping effective safety reporting practices in Thailand's aviation sector. These elements are crucial for fostering effective safety reporting and enhancing the overall awareness and responsiveness of aviation organizations. The study suggests that to improve safety reporting in Thai aviation, organizations must cultivate employee intrinsic motivation, establish a positive safety climate, and reinforce psychological safety, guided by predictive models from the study.
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