Psychological Safety and Empowerment: Literature Review and Proposed Conceptual Model for Examining the Antecedents and Consequences

Main Article Content

Taywit Soponpatima
Chindalak Vadhanasindhu
Kasemsarn Chotchakornpant

Abstract

          This article presents the theoretical concept and conceptual model through literature review for exploration of causal factors and consequences expected to contribute to psychological safety and empowerment. The contents of this article are presented in the form of critical narrative analysis. The results from synthesis of literature review for structuring of a conceptual model indicated that humble leadership was the causal factor affecting employees’ psychological safety and the empowerment. These factors were also found to subsequently affect good adaptive performance in challenging work situations. The key suggestion of this article for modeling of theoretical propositions in psychological capital study is that psychological safety and empowerment factors could play a key role in mediating the relationships between independent variables and dependent variables. Examining of a conceptual model with empirical data, therefore, could be one of research methodologies used to strengthen such theoretical variables obtained from the study. Correspondingly, interview and group discussion could lead to better understanding of in-depth data and various dimensions of structural relationships.

Article Details

Section
บทความวิชาการ (Review Article)

References

Ali, M., Zhang, L., Shah, S. J., Khan, S., & Shah, A. M. (2020). Impact of humble leadership on project success: The mediating role of psychological empowerment and innovative work behavior. Leadership & Organization Development Journal, 41(3), 349-367. https://doi.org/10.1108/LODJ-05-2019-0230

Anderson, E. C., Carleton, R. N., Diefenbach, M., & Han, P. K. J. (2019). The relationship between uncertainty and affect. Frontiers in Psychology, 12, 1-17.

Anderssona, M., Moenb, O., & Brettc, P. O. (2020). The organizational climate for psychological safety: Associations with SMEs’ innovation capabilities and innovation performance. Journal of Engineering and Technology Management, 55(1), 1-13. https://doi.org/10.1016/j.jengtecman.2020.101554

Anindyajati, M., Harding, D., Koesma, R. E., & Nugraha, Y. (2018, July). Organizational commitment as a mediator between psychological empowerment and adaptive performance among doctors. Paper presented at the Asian Association of Indigenous and Cultural Psychology (AAICP) (pp. 718-729), Kota Kinabalu, Sabah, Malaysia. http://conferences.cseap.edu.my/aaicp2018/asset/doc/AAICP2018_ISBN_20190826.pdf

Bajaba, A., Bajaba, S., Algarni, M., Basahal, A., & Basahel, S. (2021). Adaptive managers as emerging leaders during the COVID-19 crisis. Frontiers in Psychology, 12, 1-11.

Bandura, A. (1997). Self-efficacy: The exercise of control. New York: W.H. Freeman.

Barak, M., & Levenberg, A. (2016). Flexible thinking in learning: An individual differences measure for learning in technology-enhanced environments. Computers & Education, 99, 39-52. https://doi.org/10.1016/j.compedu.2016.04.003

Berberoglu, A. (2018). Impact of organizational climate on organizational commitment and perceived organizational performance: Empirical evidence from public hospitals. BMC Health Services Research, 18, 1-9. https://doi.org/10.1186/s12913-018-3149-z

Brashers, D. E. (2007). A theory of communication and uncertainty management. In B. B. Whaley & W. Samter (Eds.), Explaining communication: Contemporary theories and exemplars (pp. 201-218). Mahwah, NJ: Lawrence Erlbaum Associates. https://psycnet.apa.org /record/2006-21534-011

Carmeli, A., & Gittell, J. H. (2009). High-quality relationships, psychological safety, and learning From failures in work organizations. Journal of Organizational Behavior, 30(6), 709-729. https://doi.org/10.1002/job.565

Cauwelier, P. (2019). Building high-performance teams through action learning. Action Learning: Research and Practice, 16(1), 68-76.

Charbonnier-Voirin, A., & Roussel, P. (2012). Adaptive performance: A new scale to measure individual performance in organizations. Canadian Journal of Administrative Sciences, 29(3), 280-293. https://doi.org/10.1002/CJAS.232

Chen, Y., Liu, B., Zhang, L., & Qian, S. (2018). Can leader “humility” spark employee “proactivity”?. The mediating role of psychological empowerment. Leadership & Organization Development Journal, 39(3), 326-339.

Clark, T. R. (2020). The 4 stages of psychological safety: Defining the path to inclusion and innovation. Oakland, CA: Berrett-Koehler.

Conger, J. A., & Kanungo, R. N. (1988). The empowerment process: Integrating theory and practice. Academy of Management Review, 13(3), 471-482.

Dusenberry, L., & Robinson, J. (2020). Building psychological safety through training interventions: Manage the team, not just the project. IEEE Transactions on Professional Communication, 63(3), 207-226. https://doi:10.1109/TPC.2020.3014483

Edem, M. J., Akpan, E. U., & Pepple, N. M. (2017). Impact of workplace environment on health workers. Occupational Medicine & Health Affairs, 5(2), 1-5.

Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350-383. https://doi.org/10.2307/2666999

Edmondson, A. C., & Lei, Z. (2014). Psychological safety: The history, renaissance, and future of an interpersonal construct. The Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 23-43.

Gonçalves, L., & Brandão, F. (2017). The relation between leader’s humility and team creativity: The mediating effect of psychological safety and psychological capital. International Journal of Organizational Analysis, 25(4), 687-702.

Gong, Z., & Li, T. (2019). Relationship between feedback environment established by mentor and nurses’ career adaptability:

A cross-sectional study. Journal of Nursing Management, 27(7), 1568-1575. https://doi.org/10.1111/jonm.12847

Greenleaf, R. K. (1997). Servant leadership: A journey into the nature of legitimate power and greatness. Mahwah, NJ: Paulist Press.

Jeung, C. -W., & Yoon, H. J. (2016). Leader humility and psychological empowerment: Investigating contingencies. Journal of Managerial Psychology, 31(7), 1122-1136.

Khan, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.

Kwon, C. -K., Han, S. -H., & Nicolaides, A. (2020). The impact of psychological safety on transformative learning in the workplace: A quantitative study. Journal of Workplace Learning, 32(7), 533-547.

Lowrance, T. L. (2020). The role of humility in servant leadership: A multiple case study across organizations. Unpublished doctoral dissertation. Dallas Baptist University.

Meyerson, S. L., & Kline, T. J. B. (2008). Psychological and environmental empowerment: Antecedents and consequences. Leadership & Organization Development Journal, 29(5), 444-460.

Nielsen, R., & Marrone, J. A. (2018). Humility: Our current understanding of the construct and its role in organizations. International Journal of Management Reviews, 20(4), 805-824. https://doi.org/10.1111/ijmr.12160

Norcross, M. A., & Manning, M. R. (2019). Humility as an enabler of organizational growth and change. Research in Organizational Change and Development, 27, 59-82.

O’Donovan, R., Brún, A., D., & McAuliffe, E. (2021). Healthcare professionals experience of psychological safety, voice, and silence. Frontiers in Psychology, 12, 1-16.

O’Donovan, R., & McAuliffe, E. (2020). Exploring psychological safety in healthcare teams to inform the development of interventions: Combining observational, survey and interview data. BMC Health Services Research, 20, 1-16.

Opoku, M. A., Choi, S. B., & Kang, S. -W. (2020). Psychological safety in Ghana: Empirical analyses of antecedents and consequences. International Journal of Environment Research and Public Health, 17(1), 1-20.

Owens, B. P., Johnson, M. D., & Mitchell, T. R. (2013). Expressed humility in organizations: Implications for performance, teams, and leadership. Organization Science, 24(5), 1517-1538. http://dx.doi.org/10.1287/orsc.1120.0795

Ployhart, R. E., & Bliese, P. D. (2006). Understanding adaptability: A prerequisite for effective performance within complex environments. Advances in Human Performance and Cognitive Engineering Research, 6, 3-39.

Pulakos, E. D., Arad, S., Donovan, M. A., & Plamondon, K. E. (2000). Adaptability in the workplace: Development of a taxonomy of adaptive performance. Journal of Applied Psychology, 85(4), 612-624. https://doi.org/10.1037/0021-9010.85.4.612

Rego, A., Owens, B., Yam, K. C., Bluhm, D., e Cunha, M. P., Silard, A., Gonçalves, L., Martins, M., Simpson, A. V., & Liu, W. (2019). Leader humility and team performance: Exploring the mediating mechanisms of team PsyCap and task allocation effectiveness. Journal of Management, 45(3), 1009-1033.

Robbins, S. P., & Judge, T. A. (2017). Organizational behavior (17th ed.). Harlow, Essex, England: Pearson Education.

Rosen, M. A., Bedwell, W. L., Wildman, J. L., Fritzsche, B. A., Salas, E., & Burke, C. S. (2011). Managing adaptive performance in teams: Guiding principles and behavioral markers for measurement. Human Resource Management Review, 21(2), 107-112. http://dx.doi.org/10.1016/j.hrmr.2010.09.003

Schein, E. H., & Schein, P. A. (2018). Humble leadership: The power of relationships, openness, and trust. Williston, VT: Berrett-Koehler Publishers.

Solas, J. (2016). The banality of bad leadership and followership. Society and Business Review, 11(1), 12-23.

Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of Management Journal, 38(5), 1442-1465.

Steinmann, B., Klug, H. J. P., & Maier, G. W. (2018). The path is the goal: How transformational leaders enhance followers’ job attitudes and proactive behavior. Frontiers in Psychology, 9, 1-15. https://doi.org/10.3389/fpsyg.2018.02338

Taheri, R. H., Miah, M. S., & Kamaruzzaman, M. (2020). Impact of working environment on job satisfaction. European Journal of Business and Management Research, 5(6), 1-5.

Thomas, K. C., & Velthouse, B. A. (1990). Cognitive elements of empowerment: An “interpretive” model of intrinsic task motivation. Academy of Management Review, 15(4), 666-681.

Trinh, M. P. (2019). Overcoming the shadow of expertise: How humility and learning goal orientation help knowledge leaders become more flexible. Frontiers in Psychology, 10, 1-19.

Turnipseed, T., & VandeWaa, E. (2020). Fits and misfits: The Impact of individual differences on psychological empowerment in healthcare. Journal of Health and Human Services Administration, 43(1), 60-86.

Van Dam, K. (2013). Employee adaptability to change at work: A multidimensional, resource-based framework. In S. Oreg, A. Michel, & R. By (Eds.), The psychology of organizational change: Viewing change from the employee’s perspective (pp. 123-142). Cambridge: Cambridge University Press.

Vela, D., & Rodriguez-Lopez, A. (2004). Humility as a source of competitive advantage. Organizational Dynamics, 33(4), 393-408. https://doi.org/10.1016/j.orgdyn.2004.09.006

Vidman, A., & Strömberg, A. (2021). Leadership for a healthy work environment – A question about who, what and how. Leadership in Health Services, 34(1), 1-15.

Voronina, I. A., Manrique-Millonesb, D., Vasinc, G. M., Millones-Rivallesd, R. B., Manrique-Pinoe, O., Fernández-Ríosf, N., Marakshina, Y. A., Lobaskova, M. M., Symanyuk, E. E., Pecherkina, A. A., Ageeva, I. A., Lysenkova, I. A., Ismatullina, V. I., Sitnikova, M. A., & Malykh, S. B. (2020). Coping responses during the COVID-19 pandemic: A cross-cultural comparison of Russia, Kyrgyzstan, and Peru. Psychology in Russia: State of the Art, 13(4), 55-74.

Walters, K. N., & Diab, D. L. (2016). Humble leadership: Implications for psychological safety and follower engagement. Journal of Leadership Studies, 10(2), 7-18.

Wang, Y., Liu, J., & Zhu, Y. (2018). Humble leadership, psychological safety, knowledge sharing, and follower creativity: A cross-level investigation. Frontiers in Psychology, 9, 1-9.

Weidman, A. C., Cheng, J. T., & Tracy, J. L. (2018). The psychological structure of humility. Journal of Personality and Social Psychology, 114(1), 153-178.

Yang, Q., Dan, W., & Jing-Han, C. (2017, August). The impact of organizational empowering leadership behavior on individual adaptive performance: Cross-level mediation effect of organizational psychological empowerment. Paper presented at the International Conference on Management Science & Engineering (24th) (pp. 59-64). Nomi, Japan: IEEE.

Yousaf, A., & Hadi, N. U. (2020). Effect of psychological empowerment on authentic leadership and affective commitment relationship. Journal of Managerial Sciences, 14(4), 109-126.

Yukl, G. (2010). Leadership in organizations (7th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.

Zhang, Z., & Song, P. (2020). Multi-level effects of humble leadership on employees’ work well-being: The roles of psychological safety and error management climate. Frontiers in Psychology, 11, 1-13.

Zhou, M., & Lin, W. (2016). Adaptability and life satisfaction: The moderating role of social support. Frontiers in Psychology, 7, 1-7. https://doi.org/10.3389/fpsyg.2016.01134