The Management Process of Reverse Logistics and The Logistics Services Quality in Thailand's Electronics Export Industry
คำสำคัญ:
Quality of Logistics Services, Reverse Logistics Management, Electronics Export Industryบทคัดย่อ
Thailand's economic growth is primarily driven by exports. Electronic goods are a key export of Thailand, making it a base for economic mobility and domestic employment, but the supply management of the industry. Such production in operation has a problem with distribution management. It is not possible to reduce the costs incurred by logistics management and reduce the quality of logistics services. Therefore, this academic article focuses on studying reverse logistics management processes to increase the quality of logistics services in Thailand's electronics export industry.
Studies have shown that the reverse logistics management process consists of clear policymaking and return procedures, damaged production is reproduced to reduce costs, and an efficient waste disposal process will make the quality of logistics services available in the field of service information, demand response, on-time delivery, non-damaged transportation, and customer response to problems more efficiently.
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