Development of a Policy on National Information Infrastructure for Disabilities in Thailand: Perspectives of Policy Makers and Disability Leaders

Abstract

This research article is part of the study that offers guidelines for the development of a policy on National Information Infrastructure (NII) for the disabilities in Thailand. It aims to investigate the policy development process as well as its components and factors concerning the NII for disabilities from the viewpoints of policy makers and disability leaders. The methodology employed is qualitative research using in-depth interviews with policy makers of national information
technology and disability’s livelihood and disability leaders who are the chairs and members of committee of organization and associations concerned with persons with disability. The results of the research reveal that policy development process consist of: 1) examination into the current situation of the disability, law, regulations, guidelines, and that of ‘Assistive Technology’ (AT); 2) brainstorming among the persons working with disability through focus group; 3) stakeholder seminar workshop to promote the participation and exchange of ideas towards policy framework and operational guidelines; 4) formulation of policy framework and policy guidelines; 5) seminars to disseminate knowledge and understanding in the light of state regulations; and 6) establishment of media channels to extend the knowledge, the news, and information concerning the ministry’s activities. The components of policy include: 1) persons with disability (consumers) which is the vital component of the policy; 2) organizations/units (service deliverer) consist of public and private organizations whose works directly and indirectly concern with people with disability; 3) information technology, communications, and AT equipment for the disability; 4) information delivery services and other related operations; and 5) budget which is the signifcant component which will help push through the operations of policy framework that would meet the projected plan and objectives. Other related and important policy factors which will impact the development of policy are the formulation of policy development vision which will be in accord with the life quality development plan for disability and analysis of external and internal environments.