FORECAST THE USE OF TRAVEL WEBSITES USING THE THEORY OF PLANNED BEHAVIOR
DOI:
https://doi.org/10.60101/rmuttgber.2024.276332Keywords:
TPB, Travel Website, AI, artificial intelligenceAbstract
Given the digital era's use of artificial intelligence (AI) in any field, the goal of this article is to investigate the use of the Theory of Planned Behavior (TPB) for forecasting travel websites utilizing AI applications. A total of 120 respondents who used both websites and chatbots were polled. The survey questionnaire elements were adapted from TPB and AI-enabled travel websites. Purposive random sampling was used to randomly assign the sample. Multiple regression analysis, correlation analysis, and descriptive statistics were utilized to investigate the acquired data. The results show that there are correlations among the variables that are included in the model framework. This study used TPB, as demonstrated by the regression equation: Y=0.07+0.46A+0.36S+0.16CB, with a strong R2 of 0.66. These findings demonstrate how well TPB understands and predicts user behavior in the context of AI-driven travel website usage.
References
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211.
Ajzen, I. (2005). Attitudes, personality, and behavior (2nd ed.). Open University Press.
Amaro, S., & Duarte, P. (2015). Online travel purchasing: A literature review. Journal of Travel & Tourism Marketing, 32(4), 440-464.
Berne, C., Garcia-Gonzalez, M., & Mugica, J. (2012). How ICT shifts the power balance of tourism distribution channels. Tourism Management, 33(1), 205-214.
Buhalis, D., & Law, R. (2008). Progress in information technology and tourism management:20 years on and 10 years after the Internet—The state of eTourism research. Tourism Management, 29(4), 609-623.
Creswell, J. W. (2013). Research design: Qualitative, quantitative, and mixed methods approaches (3rd ed.). Sage Publications.
Hsu, C. L., & Huang, S. (2012). An extension of the theory of planned behavior model for tourists' revisit intentions. Journal of Hospitality & Tourism Research, 36(3), 345-378.
Kothari, C. R. (2004). Research methodology: Methods and techniques (2nd ed.). New Age International.
Law, R., Leung, D., & Buhalis, D. (2009). Information technology applications in hospitality and tourism: A review of publications from 2005 to 2007. Journal of Travel & Tourism Marketing, 26(5), 599-623.
Law, R., Qi, S., & Buhalis, D. (2010). Progress in tourism management: A review of website evaluation in tourism research. Tourism Management, 31(3), 297-313.
Portney, L. G., & Watkins, M. P. (2015). Foundations of clinical research: Applications to practice (3rd ed.). F.A. Davis.
Tabachnick, B. G., & Fidell, L. S. (2007). Using multivariate statistics (5th ed.). Pearson Education.
Xiang, Z., & Gretzel, U. (2010). Role of social media in online travel information search. Tourism Management, 31(2), 179-188.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 kritiya Rangsom, Wasun Khan-Am
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
บทความที่ได้รับการตีพิมพ์เป็นลิขสิทธิ์ของผู้นิพนธ์
ข้อความที่ปรากฏในบทความแต่ละเรื่องในวารสารวิชาการเล่มนี้เป็นความคิดเห็นส่วนตัวของผู้เขียนแต่ละท่านไม่เกี่ยวข้องกับมหาวิทยาลัยเทคโนโลยีราชมงคลธัญบุรี และคณาจารย์ท่านอื่นๆในมหาวิทยาลัยฯ แต่อย่างใด ความรับผิดชอบองค์ประกอบทั้งหมดของบทความแต่ละเรื่องเป็นของผู้เขียนแต่ละท่าน หากมีความผิดพลาดใดๆ ผู้เขียนแต่ละท่านจะรับผิดชอบบทความของตนเองแต่ผู้เดียว