PERSONALITY TRAITS EFFECT ON JOB SATISFACTION AND ILLNESS COMPARING JAPAN AND AMERICAN MULTINATIONAL CORPORATION
Abstract
The aim of this study is to use big five personality trait as key to selection and retain good employees. Moreover, compare the natural of multination organization between American and Japanese companies. This study examines a sample of 2,099 employees who work from Industry estate in Thailand, found that type of personality (Conscientiousness, Emotional Stability and Extraversion) can predict job satisfaction and reduce illness spontaneous. There are not significantly different between American and Japanese models. Nevertheless, American model concentrated in pay and Japanese model emphasis on pay and work relationship. Research has limitations because of most samples is in operation level so extrinsic stimulation usually realized the most effective reward as the organizational culture is one factor that cultivates employees. The study extends the research on selection and job performance evaluation to find the better KPI approach.
References
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Barrick, M. R., & Mount, M. K. (1991). The big five personality dimensions and job performance: Meta-Analysis. Personnel Psychology, 44(1), 1.
Bartlett, C. A. (2002). Managing across borders: the transnational solution. Boston, Mass.: Harvard Business School Press.
Blaxter. (1980). The meaning of disability: A sociological study of impairment. London: Heineman.
Bryk, A. S., & Raudenbush, S. W. (1987). Application of hierarchical linear models to assessing change. Psychological Bulletin, 101(1), 147.
Costa, P. T., McCrae, R. R., & Holland, J. L. (1984). Personality and vocational interests in an adult sample. Journal of Applied Psychology, 69(3), 390.
Cronbach, L. J., Linn, R. L., Brennan, R. L., & Haertel, E. H. (1997). Generalizability analysis for performance assessments of student achievement or school effectiveness. Educational and Psychological Measurement, 57(3), 373–399.
David, J. P., Green, P. J., Martin, R., & Suls, J. (1997). Differential roles of neuroticism, extraversion, and event desirability for mood in daily life: An integrative model of top-down and bottom-up influences. Journal of Personality and Social Psychology, 73(1), 149–159.
Digman, J. M. (1997). Higher-order factors of the big five. Journal of Personality and Social Psychology, 73(6), 1246–1256.
Fatehi, K. (1996). International management: a cross-cultural and functional perspective. Upper Saddle River, N.J.: Prentice Hall.
Ferris, G. R., & Judge, T. A. (1991). Personnel, human resources management: A political influence. Journal of Management, 17(2), 447.
Fyrand et al. (1997). The impact of personality and social support on mental health for female patients with rheumatoid arthritis. Social Indicator Research, 40, 285-298.
Gattiker, U. E., & Larwood, L. (1988). Predictors for managers’ career mobility, success, and satisfaction. Human Relations, 41(8), 569.
Hair, J. F., Sarstedt, M., Ringle, C. M., & Mena, J. A. (2012). An assessment of the use of partial least squares structural equation modeling in marketing research. Academy of Marketing Science Journal, 40(3), 433.
Hall, C. S., & Lindzey, G. (1957). Theories of personality (Vol. xi). Hoboken, N.J.: John Wiley & Sons.
Hall, D. T. (1996). Protean careers of the 21st century. The Academy of Management Executive, 10(4), 8–16.
Herbig, P. A., & Palumbo, F. A. (1994). Karoshi: Salaryman sudden death syndrome. Journal of Managerial Psychology, 9(7), 11–16.
Hofstede, G. (1980). Motivation, leadership, and organization: Do American theories apply abroad? Organizational Dynamics, 9(1), 42.
Hofstede, G. (1993). Cultural constraints in management theories. The Executive, 7(1), 81.
Hofstede, G., & McCrae, R. R. (2004). Personality and culture revisited: Linking traits and dimensions of culture. Cross - Cultural Research, 38(1), 52–88.
Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1–55.
Jang, K. L., McCrae, R. R., Angleitner, A., Riemann, R., & Livesley, W. J. (1998). Heritability of facet-level traits in a cross-cultural twin sample: Support for a hierarchical model of personality. Journal of Personality and Social Psychology, 74(6), 1556–1565.
Jarinto, K. (2011a). Understanding stress in multinational companies in Thailand. International Business Research, 4(4), 153.
Jarinto, K. (2011b). “Understanding stress”: Comparing between US, Japanese and Thai management styles. Journal of International Management Studies, 6(3), 1–13.
Joreskog, K. G., & Sorbom, D. (1982). Recent developments in structural equation modeling. Journal of Marketing Research (pre-1986), 19(4), 404.
Judge, T., & Bretz, R. D. (1994). Political influence behavior and career success. Journal of Management, 20(1), 43.
่Judge, T., Higgins, C., Thoresen, C., & Barrick, M. (1999). The Big Five Personality Traits, General Mental Ability, And Career Success Across The Life Span. Personnel Psychology, 52(3), 621-652.
่Judge, T., Locke, E. A., Durham, C. C., & Kluger, A. N. (1998). Dispositional effects on job and lifesatisfaction: The role of core evaluations. Journal of Applied Psychology. 83(1), 17–34.
Karasek, R., & Theorell, T. (1990). Health Work. New York: Basic Book.
Koshiro, K. (2013). Lifetime employment in Japan: three models of the concept. Retrieved from http://www.bls.gov/opub/mlr/1984/08/rpt4full.pdf
Larkam, P. H. (2006). Conceptions of human agency: Structural relations among motivational traits, personal value priorities, and regulatory focus (Doctoral thesis, The University of Texas at Austin, United States). Retrieved from http://search.proquest.com/docview/304978689/abstract/141166E80D326EAB900/3?accountid=42455
Lei, M. (2002). The robustness of structural equation modeling to nonnormality under different estimation methods and sample sizes (Doctoral thesis, The University of Alabama, United States). Retrieved from http://search.proquest.com/docview/304799198/abstract/141171FEFB92D7B123F/5?accountid=42455
Lewin, K. (1935). A dynamic theory of personality (Vol. ix). New York: McGraw-Hill.
Lord, R. G., De Vader, C. L., & Alliger, G. M. (1986). A meta-analysis of the relation between personality traits and leadership perceptions: An application of validity generalization procedures. Journal of Applied Psychology, 71(3), 402.
Manning, M. R, Jackson, C. N, & Fusilier, M R. (1996). Occupational stress, social support, and the costs of health care. Academy of Management Journal, 39, 738.
McCrae, R. R. (2000). Trait psychology and the revival of personality and culture studies. The American Behavioral Scientist, 44(1), 10–31.
McCrae, R. R., & Costa, P. T. (1987). Validation of the five-factor model of personality across instruments and observers. Journal of Personality and Social Psychology, 52(1), 81.
McCrae, R. R., Costa, P. T., & Dolliver, R. H. (1991). The NEO personality inventory: Using the five-factor model in counseling-Ccmment/reply. Journal of Counseling and Development, 69(4), 367.
McCrae, R. R., Scally, M., Terracciano, A., Abecasis, G. R., & Costa, P. T. (2010). An alternative to the search for single polymorphisms: Toward molecular personality scales for the five-factor model. Journal of Personality and Social Psychology, 99(6) Retrieved from http://search.proquest.com/docview/822397246/13E16EED9F058E97C6C/1?accountid=44783
McCrae, R. R., & Terracciano, A. (2005). Universal features of personality traits from the observer’s perspective: Data from 50 cultures. Journal of Personality and Social Psychology, 88(3), 547–561.
Mercer. (2011). Introduction to benefit plan around the world: A guide for multinational employers. Retrieved from http://www.mercer.com/articles/1277030?siteLanguage=100
Minkov, M., & Hofstede, G. (2011). The evolution of Hofstede’s doctrine. Cross Cultural Management, 18(1), 10–20.
Mirvis, P. H. (1995). Book Review. Human Resource Management (1986-1998), 34(1), 215.
Nelson, D. L., & Sutton, C. (1990). Chronic work stress and coping: A longitudinal study and suggested new directions. Academy of Management Journal, 33(4), 859.
Raymark, P. H., Schmit, M. J., & Guion, R. M. (1997). Identifying potentially useful personality constructs for employee selection. Personnel Psychology. 50(3), 723–736.
Sackett, P. R., Gruys, M. L., & Ellingson, J. E. (1998). Ability-personality interactions when predicting job performance. Journal of Applied Psychology, 83(4), 545–556.
Salgado, J. F. (1997). The five factor model of personality and job performance in the European community. Journal of Applied Psychology, 82(1), 30–43.
Saucier Wodinsky, S. D. (2009). The impact of personality, gender role identity, family role identity, and religious background on the occupational choice of Orthodox and non-Orthodox Jewish women (Doctoral thesis, TUI University, United States). Retrieved from http://search.proquest.com/docview/305084977/abstract/13E16DA07BA1CC7D77B/ 1?accountid=44783
Schermerhorn, J. R. (2011). Management (11th ed.). Hoboken, N.J.: Wiley.
Seibert, S. E., Kraimer, M. L., & Crant, J. M. (2001). What do proactive people do?: A longitudinal model linking proactive personality and career success. Personnel Psychology, 54(4), 845–874.
Selye, H. (1956). The stress of life (Vol. xvi). New York: McGraw-Hill.
Smith, F., Roberts, K. H., & Hulin, C. L. (1976). Ten year job satisfaction trends in a stable organization. Academy of Management Journal, 19(3), 462.
Suurmeijer, Th. P., & Kempen, G. I. (1990). Behavioral changes as an outcome of disease: the development of an instrument. International Journal of Health Science, 1, 189-194.
Suurmeijer, Th. P., et al. (2005). The relationship between personality, supportive transactions and support satisfaction, and mental healthy of patients with early rheumatoid arthritis results form The Dutch part of the Euridiss study. Social Indicators Research, 73, 179-197.
Tharenou, P. (1997). Determinants of participation in training and development. Journal of Organizational Behavior (1986-1998), 15.
Turner, R. C., & Carlson, L. (2003). Indexes of item-objective congruence for multidimensional items. International Journal of Testing, 3(2), 163–171.
Watson, D., Clark, L. A., & Tellegan, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54(6), 1063.
Went, R. (2002). Globalization in the perspective of imperialism. Science & Society, 66(4), 473–497.
Barrick, M. R., & Mount, M. K. (1991). The big five personality dimensions and job performance: Meta-Analysis. Personnel Psychology, 44(1), 1.
Bartlett, C. A. (2002). Managing across borders: the transnational solution. Boston, Mass.: Harvard Business School Press.
Blaxter. (1980). The meaning of disability: A sociological study of impairment. London: Heineman.
Bryk, A. S., & Raudenbush, S. W. (1987). Application of hierarchical linear models to assessing change. Psychological Bulletin, 101(1), 147.
Costa, P. T., McCrae, R. R., & Holland, J. L. (1984). Personality and vocational interests in an adult sample. Journal of Applied Psychology, 69(3), 390.
Cronbach, L. J., Linn, R. L., Brennan, R. L., & Haertel, E. H. (1997). Generalizability analysis for performance assessments of student achievement or school effectiveness. Educational and Psychological Measurement, 57(3), 373–399.
David, J. P., Green, P. J., Martin, R., & Suls, J. (1997). Differential roles of neuroticism, extraversion, and event desirability for mood in daily life: An integrative model of top-down and bottom-up influences. Journal of Personality and Social Psychology, 73(1), 149–159.
Digman, J. M. (1997). Higher-order factors of the big five. Journal of Personality and Social Psychology, 73(6), 1246–1256.
Fatehi, K. (1996). International management: a cross-cultural and functional perspective. Upper Saddle River, N.J.: Prentice Hall.
Ferris, G. R., & Judge, T. A. (1991). Personnel, human resources management: A political influence. Journal of Management, 17(2), 447.
Fyrand et al. (1997). The impact of personality and social support on mental health for female patients with rheumatoid arthritis. Social Indicator Research, 40, 285-298.
Gattiker, U. E., & Larwood, L. (1988). Predictors for managers’ career mobility, success, and satisfaction. Human Relations, 41(8), 569.
Hair, J. F., Sarstedt, M., Ringle, C. M., & Mena, J. A. (2012). An assessment of the use of partial least squares structural equation modeling in marketing research. Academy of Marketing Science Journal, 40(3), 433.
Hall, C. S., & Lindzey, G. (1957). Theories of personality (Vol. xi). Hoboken, N.J.: John Wiley & Sons.
Hall, D. T. (1996). Protean careers of the 21st century. The Academy of Management Executive, 10(4), 8–16.
Herbig, P. A., & Palumbo, F. A. (1994). Karoshi: Salaryman sudden death syndrome. Journal of Managerial Psychology, 9(7), 11–16.
Hofstede, G. (1980). Motivation, leadership, and organization: Do American theories apply abroad? Organizational Dynamics, 9(1), 42.
Hofstede, G. (1993). Cultural constraints in management theories. The Executive, 7(1), 81.
Hofstede, G., & McCrae, R. R. (2004). Personality and culture revisited: Linking traits and dimensions of culture. Cross - Cultural Research, 38(1), 52–88.
Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1–55.
Jang, K. L., McCrae, R. R., Angleitner, A., Riemann, R., & Livesley, W. J. (1998). Heritability of facet-level traits in a cross-cultural twin sample: Support for a hierarchical model of personality. Journal of Personality and Social Psychology, 74(6), 1556–1565.
Jarinto, K. (2011a). Understanding stress in multinational companies in Thailand. International Business Research, 4(4), 153.
Jarinto, K. (2011b). “Understanding stress”: Comparing between US, Japanese and Thai management styles. Journal of International Management Studies, 6(3), 1–13.
Joreskog, K. G., & Sorbom, D. (1982). Recent developments in structural equation modeling. Journal of Marketing Research (pre-1986), 19(4), 404.
Judge, T., & Bretz, R. D. (1994). Political influence behavior and career success. Journal of Management, 20(1), 43.
่Judge, T., Higgins, C., Thoresen, C., & Barrick, M. (1999). The Big Five Personality Traits, General Mental Ability, And Career Success Across The Life Span. Personnel Psychology, 52(3), 621-652.
่Judge, T., Locke, E. A., Durham, C. C., & Kluger, A. N. (1998). Dispositional effects on job and lifesatisfaction: The role of core evaluations. Journal of Applied Psychology. 83(1), 17–34.
Karasek, R., & Theorell, T. (1990). Health Work. New York: Basic Book.
Koshiro, K. (2013). Lifetime employment in Japan: three models of the concept. Retrieved from http://www.bls.gov/opub/mlr/1984/08/rpt4full.pdf
Larkam, P. H. (2006). Conceptions of human agency: Structural relations among motivational traits, personal value priorities, and regulatory focus (Doctoral thesis, The University of Texas at Austin, United States). Retrieved from http://search.proquest.com/docview/304978689/abstract/141166E80D326EAB900/3?accountid=42455
Lei, M. (2002). The robustness of structural equation modeling to nonnormality under different estimation methods and sample sizes (Doctoral thesis, The University of Alabama, United States). Retrieved from http://search.proquest.com/docview/304799198/abstract/141171FEFB92D7B123F/5?accountid=42455
Lewin, K. (1935). A dynamic theory of personality (Vol. ix). New York: McGraw-Hill.
Lord, R. G., De Vader, C. L., & Alliger, G. M. (1986). A meta-analysis of the relation between personality traits and leadership perceptions: An application of validity generalization procedures. Journal of Applied Psychology, 71(3), 402.
Manning, M. R, Jackson, C. N, & Fusilier, M R. (1996). Occupational stress, social support, and the costs of health care. Academy of Management Journal, 39, 738.
McCrae, R. R. (2000). Trait psychology and the revival of personality and culture studies. The American Behavioral Scientist, 44(1), 10–31.
McCrae, R. R., & Costa, P. T. (1987). Validation of the five-factor model of personality across instruments and observers. Journal of Personality and Social Psychology, 52(1), 81.
McCrae, R. R., Costa, P. T., & Dolliver, R. H. (1991). The NEO personality inventory: Using the five-factor model in counseling-Ccmment/reply. Journal of Counseling and Development, 69(4), 367.
McCrae, R. R., Scally, M., Terracciano, A., Abecasis, G. R., & Costa, P. T. (2010). An alternative to the search for single polymorphisms: Toward molecular personality scales for the five-factor model. Journal of Personality and Social Psychology, 99(6) Retrieved from http://search.proquest.com/docview/822397246/13E16EED9F058E97C6C/1?accountid=44783
McCrae, R. R., & Terracciano, A. (2005). Universal features of personality traits from the observer’s perspective: Data from 50 cultures. Journal of Personality and Social Psychology, 88(3), 547–561.
Mercer. (2011). Introduction to benefit plan around the world: A guide for multinational employers. Retrieved from http://www.mercer.com/articles/1277030?siteLanguage=100
Minkov, M., & Hofstede, G. (2011). The evolution of Hofstede’s doctrine. Cross Cultural Management, 18(1), 10–20.
Mirvis, P. H. (1995). Book Review. Human Resource Management (1986-1998), 34(1), 215.
Nelson, D. L., & Sutton, C. (1990). Chronic work stress and coping: A longitudinal study and suggested new directions. Academy of Management Journal, 33(4), 859.
Raymark, P. H., Schmit, M. J., & Guion, R. M. (1997). Identifying potentially useful personality constructs for employee selection. Personnel Psychology. 50(3), 723–736.
Sackett, P. R., Gruys, M. L., & Ellingson, J. E. (1998). Ability-personality interactions when predicting job performance. Journal of Applied Psychology, 83(4), 545–556.
Salgado, J. F. (1997). The five factor model of personality and job performance in the European community. Journal of Applied Psychology, 82(1), 30–43.
Saucier Wodinsky, S. D. (2009). The impact of personality, gender role identity, family role identity, and religious background on the occupational choice of Orthodox and non-Orthodox Jewish women (Doctoral thesis, TUI University, United States). Retrieved from http://search.proquest.com/docview/305084977/abstract/13E16DA07BA1CC7D77B/ 1?accountid=44783
Schermerhorn, J. R. (2011). Management (11th ed.). Hoboken, N.J.: Wiley.
Seibert, S. E., Kraimer, M. L., & Crant, J. M. (2001). What do proactive people do?: A longitudinal model linking proactive personality and career success. Personnel Psychology, 54(4), 845–874.
Selye, H. (1956). The stress of life (Vol. xvi). New York: McGraw-Hill.
Smith, F., Roberts, K. H., & Hulin, C. L. (1976). Ten year job satisfaction trends in a stable organization. Academy of Management Journal, 19(3), 462.
Suurmeijer, Th. P., & Kempen, G. I. (1990). Behavioral changes as an outcome of disease: the development of an instrument. International Journal of Health Science, 1, 189-194.
Suurmeijer, Th. P., et al. (2005). The relationship between personality, supportive transactions and support satisfaction, and mental healthy of patients with early rheumatoid arthritis results form The Dutch part of the Euridiss study. Social Indicators Research, 73, 179-197.
Tharenou, P. (1997). Determinants of participation in training and development. Journal of Organizational Behavior (1986-1998), 15.
Turner, R. C., & Carlson, L. (2003). Indexes of item-objective congruence for multidimensional items. International Journal of Testing, 3(2), 163–171.
Watson, D., Clark, L. A., & Tellegan, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54(6), 1063.
Went, R. (2002). Globalization in the perspective of imperialism. Science & Society, 66(4), 473–497.
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30.06.2015
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JARINTO, K. PERSONALITY TRAITS EFFECT ON JOB SATISFACTION AND ILLNESS COMPARING JAPAN AND AMERICAN MULTINATIONAL CORPORATION. RMUTT Global Business and Economics Review, Pathum Thani, Thailand, v. 10, n. 1, p. 1–18, 2015. Disponível em: https://so03.tci-thaijo.org/index.php/RMUTT-Gber/article/view/242026. Acesso em: 21 dec. 2024.
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