THE COMPETITIVE ADVANTAGES OF LOGISTICS FIRMS IN THAILAND A NON-FINANCIAL PERFORMANCE ANALYSIS
Keywords:
Competitive Advantages, Balanced Scorecard, LogisticsAbstract
This research aims to analyze the strategic competitive advantages and the firms’ non-financial performance on the participants’ perceptions within the logistics firms. The core theoretical contribution relates to conceptualizing the comprehensive view of strategic competitive advantages as a multidimensional constructs, which are innovation drives, knowledge drives, innovation and entrepreneurship, and technological application, and firms’ non-financial performance. The processes of clarifying the linkage of the conceptual framework were based on two concepts, strategic competitive advantages and the balanced scorecard. With regard to the questionnaire mailing, the surveys completed and returned, 84 were usable form key informants as entrepreneurs, managing directors or executive officers of each logistics firms in Thailand. This empirical research explains concepts associated with how a logistics firm achieves and fulfills its goal and maintain its sustained competitive advantage and greater performance in a radical business environment. It clarifies the nature of strategic competitive advantages for future investigation.
References
Aaker, D. A., Kumar, V., & Day, G. S. (2001). Marketing Research (7th ed.). New York: John Wiley and Sons.
Armstrong, J. S., & Overton, T. S. (1977). Estimating nonresponse bias in mail surveys. Journal of Marketing Research, 14(3), 396-402.
Aulet, B., & Murray, F. (2013, May). A tale of two entrepreneurs: understanding differences in the types of entrepreneurship in the economy. Ewing Marion Kauffman Foundation, 3-20.
Bell, M., & Pravitt, K. (1995). The development of technological capabilities. Trade, Technology and International Competitiveness. New York: Economic Development Institute of the World Bank.
BOI. (2016). Annual report 2016. Bangkok: Thailand Board of Investment.
Burns, R. P., & Burns, R. (2008). Business research methods and statistics using spss. London: Sage Publications.
Ciburiene, J. (2009). The innovativeness of sme activity in the context of globalization in Lithuania. Economic & Management, 14, 723-730.
Dhaliwal, D. S., Li, O. Z., Tsang, A., & Yang, Y. G. (2010). Voluntary nonfinancial disclosure and the cost of equity capital: the initiation of corporate social responsibility reporting. Working paper, The University of Arizona.
Elkins, T., & Keller, R. T. (2003). Leadership in research and development organizations: A literature review and conceptual framework. The Leadership Quarterly, 14(4-5), 587-606.
Epstein, M. J., & Palepu, K. J. (1999). What financial analysts want. Strategic Finance, 80(10), 48–52.
Frost, A. (2014). A synthesis of knowledge management failure factors. Retrieved from https://www.knowledge-management-tools.net/knowledge-creation.html
Garcia, R., & Calantone, R. (2002). A critical look at technological innovation typology and innovativeness terminology: a literature review. Journal of product innovation management, 19(2), 110-132.
Ghosh, D., & Wu, A. (2012). The effect of positive and negative financial and nonfinancial performance measures on analysts’ recommendations. Behavioral Research in Accounting, 24(2), 47-64.
Gujarati, D. N. (2006). Essentials of Econometrics. New York: McGraw-Hill.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis: a global perspective (7th ed). Upper Saddle River: Pearson Education.
Israr, M., & Gangele, A. (2014). The effect of benchmarking procurement plan and after sales services on suppliers sales success in western region of Kingdom of Saudi Arabia. International Journal of Services and Operations Management, 19(1), 103-124.
Ittner, C. D., & Larcker, D. F. (2001). Assessing empirical research in managerial accounting: a value based management perspective. Journal of Accounting and Economics, 32(1-3), 349–410.
Kaplan, R. S., & Norton, D. P. (1992). The BSC: measures that drive performance. Harvard Business Review, 70, 71-79.
Kaplan, R. S., & Norton, D. P. (1996). Strategic learning & the balanced scorecard. Strategy & Leadership, 24(5), 18-24.
Lev, B. (2001). Intangibles: management, measurement, and reporting. Washington, D.C.: Brookings Institute Press.
Maines, L., Bartov, E., Fairfield, P. M., & Hirst, E. (2002, December). Recommendations on disclosure of nonfinancial performance measures. Accounting Horizons, 353–362.
Mbizi, R., Hove, L., Thondhlana, A., & Kakava, N. (2013). Innovation in SMEs: A review of its Role to organizational performance and SMEs operations sustainability. Interdisciplinary Journal of Contemporary Research in Business, 4(11), 370-389.
Neuman, W. L. (2005). Social research methods: quantitative and qualitative approaches.Boston: Allyn and Bacon.
Nieto, M. J., Santamaria, L., & Fernandez, Z. (2013). Understanding the innovation behavior of family firms. Journal of Small Business Management, Article first published online, DOI: 10.111/jsbm.12075.
Omerzel, D. G. (2015). Innovativeness in tourism: model development. Procedia Economics and Finance, 23(4), 750-756.
Orens R., & Lybaert, N. (2007). Does the financial analysts’ usage of nonfinancial information influence the analysts’ forecast accuracy? Some evidence from the Belgian sell-side financial analysts. International Journal of Accounting, 42(3), 237–271.
Park, H. Y., Change, H., & Park, Y-S. (2015). Firm’s knowledge creation structure for new product development. Cogen Business & Management, 2, 2-19.
Psomas, E. L., & Java, C. (2016). The impact of total quality management on service company performance: evidence from Spain. International Journal of Quality & Reliability Management, 33(3), 380-398.
Roberts, P. W. (1999). Product Innovation, Product-Market Competition and Persistent Profitability in the U.S. Pharmaceutical Industry. Strategic Management Journal, 20(7), 655-670.
Sirmon, D. G., Hitt, M. A., & Ireland, R. D. (2007). Managing firm resources in dynamic environments to create value: Looking inside the black box. Academy of management review, 32(1), 273-292.
TIFFA. (2017). Thai international freight forwarders association. Bangkok: Thai International Freight Forwarders Association.
Tutar, H., Nart, S., & Bingol, D. (2015). The effects of strategic orientations on innovation capabilities and market performance: The case of ASEM. Procedia-Social and Behavioral Sciences, 207, 709-719.
Vanstraelen, A., Zarzeski, M., & Robb, S. (2003). Corporate nonfinancial disclosure practices and financial analyst behavior across three European countries. Journal of International Financial Management and Accounting, 14(3), 249–278.
Wang, K. Y., Hermens, A., Hung, K-P., & Cheliah, J. (2015). Entrepreneurial orientation and organizational learning on SMEs’ innovation. International Journal of Organizational Innovation, 7(4), 71-81.
Westphal, L. E., Kim, L., & Dahlman, C. J. (1985). Reflections on the Republic of Korea’s acquisition of technological capability. In Rosenberg, N., & Frischtak, C.
International technology transfer: concepts, measures, and comparisons. NewYork: Praeger.
Yu, Q., Zhuang, X., Yuan, Z., Qi, W., Wang, W., Wang, Q., & Tan, X. (2013). Pretreatment of sugarcane bagasse with liquid hot water and aqueous ammonia. Bioresource technology, 144(6), 210-215.
Zawislak, P. A., Alves, A. C., Tello-Gamarra, J., Barbieux, D., & Reichert, F. M. (2013). Influences of the internal capabilities of firms on their innovation performance: a case study investigation in Brazil. International Journal of Management, 30(1/2), 329-348.
Downloads
Published
How to Cite
Issue
Section
License
บทความที่ได้รับการตีพิมพ์เป็นลิขสิทธิ์ของผู้นิพนธ์
ข้อความที่ปรากฏในบทความแต่ละเรื่องในวารสารวิชาการเล่มนี้เป็นความคิดเห็นส่วนตัวของผู้เขียนแต่ละท่านไม่เกี่ยวข้องกับมหาวิทยาลัยเทคโนโลยีราชมงคลธัญบุรี และคณาจารย์ท่านอื่นๆในมหาวิทยาลัยฯ แต่อย่างใด ความรับผิดชอบองค์ประกอบทั้งหมดของบทความแต่ละเรื่องเป็นของผู้เขียนแต่ละท่าน หากมีความผิดพลาดใดๆ ผู้เขียนแต่ละท่านจะรับผิดชอบบทความของตนเองแต่ผู้เดียว
