A RELATIONSHIP BETWEEN QUALITY OF WORK LIFE AND ORGANIZATIONAL COMMITMENT OF EMPLOYEE AT NATIONAL BROADCASTING SERVICES OF THAILAND

Abstract

The objective of this study is: 1) to examine the quality of work life, 2) examine the employee engagement level, 3) to compare the organizational commitment classified by personal information, and 4) to find the relationship between the quality of work life and the organizational commitment of the employee at the National Broadcasting Services of Thailand by using questionnaires as a mechanism for collecting data and using statistics to analyze the received data, i.e., percentage, mean, hypothesis in a type of t-test, F-test (One-Way ANOVA) and Pearson Product Moment Correlation.

            The results showed that most respondents were male between the ages of 26-35, educational level in bachelor degree, monthly income of 15,001-25,000 baht, and 11 - 15 years of working period. The quality of work life of and the organizational commitment of the employees at National Broadcasting Services of Thailand were at a high level. The quality of work life was related to the organizational commitment at a high level in the same direction. Good and fair income and remuneration, good working relationship, pride in socially valuable organizations influenced the relationship with the organization.

            Suggestions: the executives of the National Broadcasting Services of Thailand should develop their academic knowledge and work skills. The promoting should be based on the competency of the employee. Meanwhile, the supervisors should be intimate and friendly with employees and give them the opportunity to participate in external activities or social activities.