การสนับสนุนทางสังคมต่อการปฏิบัติงานเฝ้าระวัง และควบคุมการแพร่ระบาด โรคติดเชื้อไวรัสโคโรนา 2019 (COVID-19) ของอาสาสมัครสาธารณสุขประจำหมู่บ้าน (อสม.) อำเภอเมืองขอนแก่น

Bunphithak Singsuwan; Ploy  Suebvises

Authors

Bunphithak Singsuwan Graduate School of Public Administration, National Institute of Development Administration
Ploy Suebvises Graduate School of Public Administration, National Institute of Development Administration

Keywords:

Social Support, Village Health Volunteers (VHV), Coronavirus Disease 2019 (COVID-19)

Abstract

This research aimed to study the social support for the work, problems and obstacles in the surveillance, prevention and control of the spread of the coronavirus disease 2019 (COVID-19) of village health volunteers in Mueang Khon Kaen District, Khon Kaen Province. Employing
a qualitative research methodology, data was collected through in-depth interviews with 25 participants.

The results of the study found that village health volunteers (VHVs) received substantial social support, including four aspects of social support: 1) emotional support from public health officers, colleagues, social networks, service recipients, and family; 2) appraisal support, involving comparison and evaluation, was received from public health officers and service recipients.;3) information support from public health officers, community leaders, and service recipients; and 4) instrumental support from local administrative organizations, Subdistrict Health Promoting Hospital, local government agencies, private sector organizations, and local civil society organizations. In the course of operations, several problems and obstacles were encountered, including issues related to public policy communication, the spread of fake news, shortages of materials and equipment, the aging of village health volunteers (VHVs), a lack of cooperation from certain members of the public, and problems with some business operators in the area refusing to allow workers to quarantine in according to the measures.

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