Quality of Service at Tid Dao Subdistrict Health Promoting Hospital, Banbangnao, Pakphanang at Nakhon Si Thammarat

Abstract

Objectives of this research 1) to study the public opinion towards the service quality of Tid Dao Subdistrict Health Promoting Hospital, Banbangnao, Pakphanang District, Nakhon Si Thammarat Province; Tid Dao Sub-District Health Promotion, Banbangnao, Pakphanang District, Nakhon Si Thammarat Province Classified by personal factors and 3) to study the problems, obstacles, and recommendations towards the quality of service of Tidao Subdistrict Health Promoting Hospital, Banbangnao, Pakphanang District, Nakhon Si Thammarat Province. The sample consisted of 294 people who had received services at Tid Dao Subdistrict Health Promoting Hospital, Banbangnao, Pakphanang District, Nakhon Si Thammarat Province. This was a quantitative research. The research instruments were questionnaires, statistical values, such as frequency, percentage, mean, standard deviation, t-test one-way ANOVA statistic.

Tid Dao Subdistrict Health Promoting Hospital, Banbangnao, Pakphanang District, Nakhon Si Thammarat Province, overall, was at the level of "high" with an average score of 4.41. 2) People with different personal characteristics in terms of gender, education level, status, occupation no different But people with personal characteristics of age Different villages had different opinions at the statistical significance of 0.05 and 3) problems, obstacles and recommendations. Sometimes the equipment and tools for the treatment are not enough and the medicine has to be picked up again. Should notify the responsible agency for improvements. Sometimes the service is delayed and takes a long time. Better time should be allocated to meet the needs of the patient.