factors affecting the performance of personnel. factors affecting the performance of personnel.

Abstract

Because the economic and social situation are constantly changing, the management should be aware of the importance of factors affecting the performance of personnel in order to be able to lead to the improvement of human resource management and also use as a guideline in planning and developing performance. The objective of this research is to study  (1) the factors affecting the performance of personnel.

         The research instruments were questionnaires adapted from the developments of Certo, Samuel C. (2000) and Woodcock (1994), which is a 5-level rating scale data. By using a specific sampling method of 250 samples. The sample are the management, employees of the company, employees of financial institution, business owners or related persons. The analysis of sample data was used descriptive statistics where mean and standard deviation were applied.  The results of this research revealed that

         (1)  The systematic factor of the organization, that is, the clear work organization, having policies and regulations, frameworks and operating guidelines, etc. will have the first influence on operational efficiency. The followed factor was the organizational structure, for example, the organization that has clearly divided the positions and responsibilities. For the company’s strategy, they were included organizations with a strong management, best in the business and able to carry out the goals respectively.

         (2)  For the summary of various factors affecting the motivation of work, it was found that the responsibility was to accomplish the tasks according to time and the amount of work assigned by the supervisor. For the career advancement, they were included the positions that are active and be able for promotion which will affect performance.

         (3)  For the factors affecting the efficiency of the organization, it was found that the administrative and supervisors were the supervisors who have vision, knowledge, and ability to influence the performance of the work. They were followed by the management policy of the organization, for example, the organization that clearly defined policies and operational goals into practice. In terms of working status, they were included obtaining adequate and suitable operational support materials respectively. We can imply that research results can be adapted or applied to suit their own organization according to different situations.

      In addition, when considering each sub-item or question of the questionnaire, the organization or agency can combine the sub-clauses as a variable in creating plans or strategies for the organization or unit to achieve the goals. This will Include applying it to draw on the real talent of the personnel and to be used for the benefit of adjusting or developing to the maximum.