Relationships Between Perceived Organizational Justice and Organizational Citizenship Behavior: The Mediating Role of Perceived Organizational Support and The Moderating Role of Individual Needs
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Abstract
This study was entitled “Relationships between Perceived Organizational Justice and Organizational Citizenship Behavior: The Mediating Role of Perceived Organizational Support and The Moderating Role of Individual Needs”. The study was conducted as a correlation research. The objectives of the study were as follows 1) to study the relationship of Perceived Organizational Justice, Perceived Organizational Support, Individual Needs, and Organizational Citizenship Behavior, 2) to study the mediating role of Perceived Organizational Support on the relationships of Perceived Organizational Justice and Organizational Citizenship Behavior, and 3) to study the moderating role of Individual Needs on the relationship of Perceived Organizational Support and Organizational Citizenship Behavior.
The subjects were 301 government officers (except executives, directors, and specialists) at a government organization in Thailand. The questionnaires were used as a research instrument. The questionnaires were divided into 5 parts; 1) 6 items of Personal Factors, 2) 42 items measuring Perceived Organizational Justice, 3) 25 items measuring Perceived Organizational Support, 4) 13 items of Individual Needs, and 5) 21 items measuring Organizational Citizenship Behavior.
The statistical measures comprised of Frequency, Percentage, Mean, Standard Deviation, Correlation, and Multiple Regression Analysis.
The results of this research had shown that Organizational Citizenship Behavior had positive correlations with Perceived Organizational Justice, Perceived Organizational Support, and Individual Needs. Thus, other organizations could employ the results to develop Organizational Citizenship Behavior with their officer and any researcher could apply them for future studies.
Article Details
ขอมอบลิขสิทธิ์บทความที่ได้รับการตีพิมพ์ให้แก่สถาบันเสริมศึกษาและทรัพยากรมนุษย์ กรณีมีการฟ้องร้องเรื่องการละเมิดลิขสิทธิ์เกี่ยวกับภาพ กราฟ ข้อความส่วนใดส่วนหนึ่ง และ/หรือข้อคิดเห็นที่ปรากฎในบทความ ให้เป็นความรับผิดชอบของข้าพเจ้าและผู้เขียนร่วมแต่เพียงผู้เดียว
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