Challenging Situations in Energize an Employee to Create Knowledge in The Large Organization
Main Article Content
Abstract
This qualitative research aimed to study challenge situations in workplace, which enabling employee to adapt and develop themselves, and to identify the way that employees create knowledge in order to cope with that challenging situations. Informants are employees, who are in the entry and middle level in the large companies with more than 200 million Thai Baht in assets from various industries. Data was collected by focus group. Informants were 28 people and divided for 5-6 members per group. Data were analyzed by framework analysis and were interpreted from words, context, consistency and interaction in each group.
The results showed that the challenge situation is changing the environment, which energies knowledge creation. The situation has two types: Structural situation and Personal situation. Both Situations related with face-to-face interaction as collective interaction and Individual interaction. Results could guide for a management practice in applying the changing and challenging situations to enable and energize employees to create a knowledge to use in organizations. However, situations should be resolvable. Unbearable situations may lead to employee resignation.
Article Details
ขอมอบลิขสิทธิ์บทความที่ได้รับการตีพิมพ์ให้แก่สถาบันเสริมศึกษาและทรัพยากรมนุษย์ กรณีมีการฟ้องร้องเรื่องการละเมิดลิขสิทธิ์เกี่ยวกับภาพ กราฟ ข้อความส่วนใดส่วนหนึ่ง และ/หรือข้อคิดเห็นที่ปรากฎในบทความ ให้เป็นความรับผิดชอบของข้าพเจ้าและผู้เขียนร่วมแต่เพียงผู้เดียว
References
Boselie (2010). Strategic Human Resource Management. Maidenhead: McGraw-Hill.
Brannback, M. & Carsrud, A. & Schulte, W.D. (2008). Exploring the role of Ba in family business context. VINE, 38(1), 104-117.
Carmeli, A. & Tischler, A. (2004). The relationships between intangible organizational elements and organizational performance. Strategic Management, 25(13), 1257-1278.
Chayapon, S. & Monthon, S. (2017). Knowledge management in hospitality SMEs: Case study of NAN-AH POLYCLINIC hospital. Proceeding of National Human Resource Academic Conference, 1(1), 3-18.
Chayapon, S. (2016). Knowledge development plan: case study of Nan-ah Polyclinic Hospital. (Master dissertation). Thammasat University, Faculty of Commerce and Accountancy, Human Resources Management.
Civi, E. (2000). Knowledge management as a competitive asset: a review. Marketing Intelligence & Planning, 18(4), 166-174.
Collison, C. & Parcell, G. (2004). Learning to Fly - Practical Knowledge Management from Leading and Learning Organisations. USA: Capstone Publishing Limited.
Davenport, T. H., & Prusak, L. (1998). Working Knowledge, Harvard Business School Press, Boston.
Fayard, P. (2003). Strategic communities for knowledge creation: a Western proposal for the Japanese concept of Ba. Journal of Knowledge Management, 7(5), 25-31.
Grant, R.M. (1996). Toward a knowledge-based theory of the firm. Strategic management Journal, 17(Winter Special Issue), 109-22.
Hassan, A. (2007). Human Resource Development and Organizational Values. Journal of European Industrial Training, 31(6), 435-448.
Huselid, M.A. (1995). The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of management Journal, 38(3), 635-672.
Karen, T. & Thomas G.R.J. (2010). Human resource management systems and firm Performance. Journal of Management Development, 29(5), 471-494.
Kevin, C., & Scott, P. (2004). Knowledge Management: An Introduction. New York: Neal-Schuman Publishers.
Kimiz, D. (2005). Knowledge Management on theory and practice. MA, USA: Elsevier Butterworth-Heinemann publications.
Krueger, R.A. (2002). Designing and Conducting Focus Group Interviews. University of Minnesota.
Kuan, Y.W. & Elaine, A. (2004). Characterizing knowledge management in the small business environment. Journal of Knowledge Management, 8(3), 44-61.
McGahan, A.M. & Porter, M.E. (2002). What do we know about variance in accounting profitability?. Management Science, 48(7), 834-851.
Nonaka, I. & Takeuchi, H. (1995). The knowledge-creating Company. New York, NY: Oxford University Press.
Nonaka, I. & Toyama, R. & Konna, N. (2000). SECI, Ba and Leadership: a Unified Model of Dynamic Knowledge Creation. Long Range Planning, 33(1), 5-34.
Obedgiu, V. (2017). Human resource management, historical perspectives, evolution and professional development. Journal of Management Development, 36(8), 986-990.
Rabiee, F. (2004). Focus-group interview and data analysis. Proceedings of the Nutrition Society, 63(1), 665-660.
Shelda, D. (2006). Knowledge Management. Australia: John Wiley & Sons Australia.
Sutheewasinnon, P. and Pasunon, P. (2016). Sampling strategies for qualitative research. Parichart Journal, Thaksin University. 29(2), 31-48.
Tomaka, L.A. (2001). Workforce development in the Midwestern region. The Journal of State Government, 74(Summer), 26-27.
Tsoukas, H. & Vladimirou, E. (2001). What is organizational knowledge?. Journal of Knowledge Studies, 38(7), 973-993.
Ulrich, D. (1996). Human Resource Champions: The Next Agenda for Adding Value and delivering Results. Boston, MA: Harvard Business School Press.
University of Minnesota (2016). Human Resource Management. Minneapolis, MN: University of Minnesota Libraries.