Job Insecurity and Organizational Citizenship Behavior: A Study of Organizational Identification and Coworker Support.
Article Sidebar
Published:
Dec 30, 2020
Keywords:
job Insecurity organizational identity organizational citizenship behavior coworker support
Main Article Content
Abstract
Nowadays, digital technology plays an important role in the financial services business. Labor forces are replaced by technology and the job roles are reduced. This paper aims to present a model of the influence of job insecurity and organizational identity towards organizational citizenship behavior of employees. According to the literature, the current paper proposes the concept of “organizational identity” as the mediating role of the relationship between job insecurity and organizational citizenship behavior. Moreover, the concept of “coworker support” is presented as the moderator in the relationship between job insecurity and organizational citizenship behavior. This paper concludes that coworker support will buffer the negative relationship between job insecurity and organizational citizenship behavior.
Article history: Received 20 February 2020
Revised 11 May 2020
Accepted 14 May 2020
SIMILARITY INDEX = 0.00 %
Article Details
How to Cite
Weerapaiboon, W. ., Akkawanitcha , C. ., & Sangchoey, T. . (2020). Job Insecurity and Organizational Citizenship Behavior: A Study of Organizational Identification and Coworker Support . Journal of Management Science Nakhon Pathom Rajabhat University, 7(2), 188–200. https://doi.org/10.14456/jmsnpru.2020.39
Section
Research Articles
The views and opinions of the article appearing in this journal are those of the author. It is not considered a view and responsibility of the editorial staff.
References
Alder, G. S., McAllister, D., & Chase, J. (2012). We Get By With a Little Help from Our Friends: Exploring the Effects of Perceived Coworker Support on Employee Burnout and Job Attitudes Advances in Business Research, 3(1), 1-11.
Ashforth, B. E., Harrison, S. H., & Corley, K. G. (2008). Identification in organizations: an examination of four fundamental questions. Journal of Management, 34(3), 325-374.
Bagozzi, R. P., & Yi, Y. (2012). Specification, evaluation, and interpretation of structural equation models. Journal of the Academy Marketing Science, 40, 8-34.
Baruch, Y., & Cohen, A. (2007). The Dynamics Between Organisational Commitment and Professional Identity Formation at Work. (pp. 241-260).
Bergami, M., & Bagozzi, R. P. (2000). Self-categorization, affective commitment and group self-esteem as distinct aspects of social identity in the organization. British Journal of Social Psychology, 39(4), 555-577. doi:doi:10.1348/014466600164633
Bommer, W. H., Miles, E. W., & Grover, S. L. (2003). Does one good turn deserve another? coworker influences on employee citizenship. Journal of Organizational Behavior, 24(2), 181-196. doi:doi:10.1002/job.187
Callea, A., Urbini, F., & Bucknor, D. (2012). Temporary employment in Italy and its consequences on gender. Gender in Management: An International Journal, 27(6), 380-394. doi:doi:10.1108/17542411211269329
Callea, A., Urbini, F., & Chirumbolo, A. (2016). The mediating role of organizational identification in the relationship between qualitative job insecurity, OCB and job performance. Journal of Management Development, 35(6), 735-746. doi:doi:10.1108/JMD-10-2015-0143
Cheng, G. H.-L., & Chan, D. K.-S. (2008). Who Suffers More from Job Insecurity? A Meta-Analytic Review. Applied Psychology, 57(2), 272-303. doi:doi:10.1111/j.1464-0597.2007.00312.x
Chirumbolo, A., Urbini, F., Callea, A., & Talamo, A. (2017). The Impact of Qualitative Job Insecurity on Identification with the Organization: The Moderating Role of Overall Organizational Justice. Swiss Journal of Psychology, 76(3), 117-123.
Cropanzano, R., & Mitchell, M. S. (2005). Social Exchange Theory: An Interdisciplinary Review. Journal of Management, 31(6), 874-900.
De Witte, H., Pienaar, J., & De Cuyper, N. (2016). Review of 30 Years of Longitudinal Studies on the Association Between Job Insecurity and Health and Well-Being: Is There Causal Evidence? Australian Psychologist, 51(1), 18-31. doi:doi:10.1111/ap.12176
Dukerich, J. M., Golden, B. R., & Shortell, S. M. (2002). Beauty Is in the Eye of the Beholder: The Impact of Organizational Identification, Identity, and Image on the Cooperative Behaviors of Physicians. Administrative Science Quarterly, 47(3), 507-533. doi:10.2307/3094849
Gautam, T., Van Dick, R., & Wagner, U. (2004). Organizational identification and organizational commitment: Distinct aspects of two related concepts. Asian Journal of Social Psychology, 7(3), 301-315. doi:doi:10.1111/j.1467-839X.2004.00150.x
Katz, D. (1964). The motivational basis of organizational behavior. Behavioral Science, 9(2), 131-146. doi:doi:10.1002/bs.3830090206
Masterson, S., Lewis, K., Goldman, B., & Taylor, M. S. (2000). Integrating Justice and Social Exchange: The Differing Effects of Fair Procedures and Treatment on Work Relationships. . The Academy of Management Journal, 43(4), 738-748.
Nguyen, B., Chang, K., Rowley, C., & Japutra, A. (2016). Organizational citizenship behavior, identification, psychological contract and leadership frames: The example of primary school teachers in Taiwan. Asia-Pacific Journal of Business Administration, 8(3), 260-280. doi:doi:10.1108/APJBA-01-2016-0010
Nikolova, I., Van der Heijden, B., Lastad, L., & Notelaers, G. (2018). The “silent assassin” in your organization? Can job insecurity climate erode the beneficial effect of a high-quality leader-member exchange? Personnel Review, 47(6), 1174-1193. doi:doi:10.1108/PR-09-2017-0266
Organ, D. W. (1988). Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA: Lexington Books.
Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2006). Organizational citizenship behavior: its nature, antecedents, and consequences. Thousand Oaks, CA: Sage.
Piccoli, B., Callea, A., Urbini, F., Chirumbolo, A., Ingusci, E., & De Witte, H. (2017). Job insecurity and performance: the mediating role of organizational identification. Personnel Review, 46(8), 1508-1522. doi:doi:10.1108/PR-05-2016-0120
Podsakoff, P. M., Ahearne, M., & MacMenzie, S. B. (1997). Organizational citizenship behaviour and the quantity and quality of work group performance. Journal of Applied Psychology, 82(2), 262-270.
Posdakoff, P. M., & MacKenzie, S. B. (1994). Organizational Citizenship Behaviors and Sales Unit Effectiveness. Journal of Marketing Research, 31(3), 351-363. doi:10.2307/3152222
Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. The leadership quarterly, 1(2), 107-142.
Reisel, W. D., Probst, T. M., Chia, S.-L., Maloles, C. M., & König, C. J. (2010). The Effects of Job Insecurity on Job Satisfaction, Organizational Citizenship Behavior, Deviant Behavior, and Negative Emotions of Employees. International Studies of Management & Organization, 40(1), 74-91. doi:10.2753/IMO0020-8825400105
Riketta, M. (2005). Organizational identification: A meta-analysis. Journal of Vocational Behavior, 66(2), 358-384. doi:https://doi.org/10.1016/j.jvb.2004.05.005
Spector, P. (2006). Industrial and Organizational Psychology - Research and Practice. : John Wiley and Sons,Hoboken, NJ.
Staufenbiel, T., & König, C. J. (2010). A model for the effects of job insecurity on performance, turnover intention, and absenteeism. Journal of Occupational and Organizational Psychology, 83(1), 101-117. doi:doi:10.1348/096317908X401912
Tajfel, H., & Turner, J. C. (1979). An integrative theory of intergroup conflict. In W. G. Austin & S. Worchel (Eds.), The social psychology of intergroup relations (pp. 33 – 47). Monterey, CA: Brooks/Cole.
Toppinen-Tanner, S., Kalimo, R., & Mutanen, P. (2002). The process of burnout in white-collar and blue-collar jobs: eight-year prospective study of exhaustion. Journal of Organizational Behavior, 23(5), 555-570. doi:doi:10.1002/job.155
Zhang, Y., & Chen, C. C. (2013). Developmental leadership and organizational citizenship behavior: Mediating effects of self-determination, supervisor identification, and organizational identification. The leadership Quarterly, 24(4), 534-543. doi:https://doi.org/10.1016/j.leaqua.2013.03.007.
Ashforth, B. E., Harrison, S. H., & Corley, K. G. (2008). Identification in organizations: an examination of four fundamental questions. Journal of Management, 34(3), 325-374.
Bagozzi, R. P., & Yi, Y. (2012). Specification, evaluation, and interpretation of structural equation models. Journal of the Academy Marketing Science, 40, 8-34.
Baruch, Y., & Cohen, A. (2007). The Dynamics Between Organisational Commitment and Professional Identity Formation at Work. (pp. 241-260).
Bergami, M., & Bagozzi, R. P. (2000). Self-categorization, affective commitment and group self-esteem as distinct aspects of social identity in the organization. British Journal of Social Psychology, 39(4), 555-577. doi:doi:10.1348/014466600164633
Bommer, W. H., Miles, E. W., & Grover, S. L. (2003). Does one good turn deserve another? coworker influences on employee citizenship. Journal of Organizational Behavior, 24(2), 181-196. doi:doi:10.1002/job.187
Callea, A., Urbini, F., & Bucknor, D. (2012). Temporary employment in Italy and its consequences on gender. Gender in Management: An International Journal, 27(6), 380-394. doi:doi:10.1108/17542411211269329
Callea, A., Urbini, F., & Chirumbolo, A. (2016). The mediating role of organizational identification in the relationship between qualitative job insecurity, OCB and job performance. Journal of Management Development, 35(6), 735-746. doi:doi:10.1108/JMD-10-2015-0143
Cheng, G. H.-L., & Chan, D. K.-S. (2008). Who Suffers More from Job Insecurity? A Meta-Analytic Review. Applied Psychology, 57(2), 272-303. doi:doi:10.1111/j.1464-0597.2007.00312.x
Chirumbolo, A., Urbini, F., Callea, A., & Talamo, A. (2017). The Impact of Qualitative Job Insecurity on Identification with the Organization: The Moderating Role of Overall Organizational Justice. Swiss Journal of Psychology, 76(3), 117-123.
Cropanzano, R., & Mitchell, M. S. (2005). Social Exchange Theory: An Interdisciplinary Review. Journal of Management, 31(6), 874-900.
De Witte, H., Pienaar, J., & De Cuyper, N. (2016). Review of 30 Years of Longitudinal Studies on the Association Between Job Insecurity and Health and Well-Being: Is There Causal Evidence? Australian Psychologist, 51(1), 18-31. doi:doi:10.1111/ap.12176
Dukerich, J. M., Golden, B. R., & Shortell, S. M. (2002). Beauty Is in the Eye of the Beholder: The Impact of Organizational Identification, Identity, and Image on the Cooperative Behaviors of Physicians. Administrative Science Quarterly, 47(3), 507-533. doi:10.2307/3094849
Gautam, T., Van Dick, R., & Wagner, U. (2004). Organizational identification and organizational commitment: Distinct aspects of two related concepts. Asian Journal of Social Psychology, 7(3), 301-315. doi:doi:10.1111/j.1467-839X.2004.00150.x
Katz, D. (1964). The motivational basis of organizational behavior. Behavioral Science, 9(2), 131-146. doi:doi:10.1002/bs.3830090206
Masterson, S., Lewis, K., Goldman, B., & Taylor, M. S. (2000). Integrating Justice and Social Exchange: The Differing Effects of Fair Procedures and Treatment on Work Relationships. . The Academy of Management Journal, 43(4), 738-748.
Nguyen, B., Chang, K., Rowley, C., & Japutra, A. (2016). Organizational citizenship behavior, identification, psychological contract and leadership frames: The example of primary school teachers in Taiwan. Asia-Pacific Journal of Business Administration, 8(3), 260-280. doi:doi:10.1108/APJBA-01-2016-0010
Nikolova, I., Van der Heijden, B., Lastad, L., & Notelaers, G. (2018). The “silent assassin” in your organization? Can job insecurity climate erode the beneficial effect of a high-quality leader-member exchange? Personnel Review, 47(6), 1174-1193. doi:doi:10.1108/PR-09-2017-0266
Organ, D. W. (1988). Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA: Lexington Books.
Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2006). Organizational citizenship behavior: its nature, antecedents, and consequences. Thousand Oaks, CA: Sage.
Piccoli, B., Callea, A., Urbini, F., Chirumbolo, A., Ingusci, E., & De Witte, H. (2017). Job insecurity and performance: the mediating role of organizational identification. Personnel Review, 46(8), 1508-1522. doi:doi:10.1108/PR-05-2016-0120
Podsakoff, P. M., Ahearne, M., & MacMenzie, S. B. (1997). Organizational citizenship behaviour and the quantity and quality of work group performance. Journal of Applied Psychology, 82(2), 262-270.
Posdakoff, P. M., & MacKenzie, S. B. (1994). Organizational Citizenship Behaviors and Sales Unit Effectiveness. Journal of Marketing Research, 31(3), 351-363. doi:10.2307/3152222
Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. The leadership quarterly, 1(2), 107-142.
Reisel, W. D., Probst, T. M., Chia, S.-L., Maloles, C. M., & König, C. J. (2010). The Effects of Job Insecurity on Job Satisfaction, Organizational Citizenship Behavior, Deviant Behavior, and Negative Emotions of Employees. International Studies of Management & Organization, 40(1), 74-91. doi:10.2753/IMO0020-8825400105
Riketta, M. (2005). Organizational identification: A meta-analysis. Journal of Vocational Behavior, 66(2), 358-384. doi:https://doi.org/10.1016/j.jvb.2004.05.005
Spector, P. (2006). Industrial and Organizational Psychology - Research and Practice. : John Wiley and Sons,Hoboken, NJ.
Staufenbiel, T., & König, C. J. (2010). A model for the effects of job insecurity on performance, turnover intention, and absenteeism. Journal of Occupational and Organizational Psychology, 83(1), 101-117. doi:doi:10.1348/096317908X401912
Tajfel, H., & Turner, J. C. (1979). An integrative theory of intergroup conflict. In W. G. Austin & S. Worchel (Eds.), The social psychology of intergroup relations (pp. 33 – 47). Monterey, CA: Brooks/Cole.
Toppinen-Tanner, S., Kalimo, R., & Mutanen, P. (2002). The process of burnout in white-collar and blue-collar jobs: eight-year prospective study of exhaustion. Journal of Organizational Behavior, 23(5), 555-570. doi:doi:10.1002/job.155
Zhang, Y., & Chen, C. C. (2013). Developmental leadership and organizational citizenship behavior: Mediating effects of self-determination, supervisor identification, and organizational identification. The leadership Quarterly, 24(4), 534-543. doi:https://doi.org/10.1016/j.leaqua.2013.03.007.