The Effects of Strategic and Cultural Satisfaction, and Justice on Organizational Commitment

บทคัดย่อ

Purpose: This research aimed to study the impact of strategic satisfaction and cultural satisfaction on employees’ organizational commitment level and other various organizational factors: perceived organizational support (POS), distributive and procedural justice, age and job positions.

Methodology: 400 questionnaires were collected from current employees of 12 companies from five industries: banking, retail, service, energy and, food and beverage. Multiple regression analysis was used to assess findings incorporated with in-depth interviews.

Findings: Strategic satisfaction, cultural satisfaction, procedural justice, interaction effect of distributive and procedural justice, perceived organizational support and age significantly affected commitment level of employees in a positive direction.

Originality: This is the very first time a research explored on the concept of satisfaction on factors which have an impact on commitment level.

Practical implications: Private sectors are able to use the insights from this research to improve their employees’ commitment level by aligning their perceived performance and employees’ expectation.