Model for developing digital skills of teachers and educational personnel Ubon Ratchathani Primary Educational Service Area Office, Area 2 via the online system

Abstract

This research aimed to 1) study the basic information and needs for the development of digital skills among civil servant teachers and educational personnel, and 2) create a model for the development of digital skills among civil servant teachers and educational personnel. The research encompassed a combination of research methods, including quantitative and qualitative research. The sample group comprised government teachers and educational personnel from the Ubon Ratchathani Educational Service Area Office, Area 2, totaling 325 people. The research tools used included a questionnaire on needs, a format, a manual for format implementation, and a questionnaire on appropriateness and feasibility. Data analysis involved percentages, means, and standard deviations. The research findings indicated that the need to develop digital skills was generally at a high level. When considering each aspect, it was found that stability of use had the highest average, while the online collaboration section had the lowest average. The digital skills development model consisted of 1) principles of the model, 2) objectives of the model, 3) methods of implementation, 4) evaluation of the model, and 5) conditions for success. The 10 digital skills included 1) computer usage, 2) internet usage, 3) security program usage, 4) word processing program usage, 5) spreadsheet program usage, 6) presentation program usage, 7) digital media creation program usage, 8 ) online collaboration, 9) digital security usage, and 10) understanding policies, laws, and standards. Development methods included 1) online lessons, 2) ready-made lessons, 3) Google Classroom, and 4) search engines. The overall suitability assessment revealed a high level of suitability and the highest level of possibility.