The Development of Office Automatic Document Management System on Announcement, Personnel Information and Electronic Form of National Institute for Child and Family Development

Abstract

This study analyzes the development of the Office Automatic Document Management System on News Announcement, Personal Information and Electronic Forms of the National Institute for Child and Family Development (NICFD) at Mahidol University and to evaluate the performance and satisfaction of this system. Moreover, this research was developed based on the principles of the System Development Life Cycle (SDLC) by Mahidol University Share Information Service System (MUSIS) and this system was developed from Microsoft Share Point. The subjects of this research were the staff working at the NICFD. A total of 30 persons were selected from the total by using specific criteria. In addition, the statistics used for the data analysis were descriptive statistics such as the percentage, frequency, average and standard deviation. The researchers found that overall, the performance of this system was rated at a high level with the average rating equal to 4.11. On the other hand, when the researchers considered the efficiency in each system by using the average from high to low, it showed that the personal information system stays at a high level with a rating equal to 4.17, followed by the electronic forms and news announcement system at 4.10 and 4.07 respectively. Moreover, the evaluation of the performance and satisfaction of the user was also at a high level, the average equal to 4.09. In addition, when the researchers considered the satisfaction of each system from the average, the results show that the users were most satisfied with the news announcement, with an average equal to 4.13, followed by personal information and electronic forms at 4.10 and 4.03 respectively.