Action Research : an Intervention of Organization Development Practice

Main Article Content

Jamnean Joungtrakul
Chutpon Kulpotisuwan
Wiboon Puttawong
Noppanut Keelapaeng
Pirawan Sumpowloy
Pitchaporn Sumana


Action research (AR) is one of the interventions applied in organization development (OD). It is considered one of the most important tools for improving organizational effectiveness and efficiency. Although AR originated in a business environment, it has been applied mostly in educational research, such as classroom research and teachers’ professional development. To promote the expansion of AR applications, this paper aims to answer the following seven questions: (1) What is the origin of AR?; (2) How is AR defined?; (3) What are the unique characteristics of AR?; (4) How is an AR study designed?; (5) What are the important steps in conducting AR?; (6) How may AR be applied in OD?; and (7) What are the major problems and challenges in conducting AR in OD? To answer these seven questions, this paper is divided into nine parts: (1) Introduction to the problems and the significance of the problems, including outlining the content of the paper; (2) The origin of AR; (3) Some AR Definitions; (4) The unique characteristics of AR; (5) Research design in AR; (6) Steps in conducting AR; (7) Application of AR as an intervention of OD; (8) Problems and challenges in conducting AR in OD; (9) Conclusion and recommendations.

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Joungtrakul, J., Kulpotisuwan, C., Puttawong, W., Keelapaeng, N., Sumpowloy, P., & Sumana, P. (2020). Action Research : an Intervention of Organization Development Practice. Journal of HR Intelligence, 15(2), 64–88. Retrieved from
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