The Influence on Transformational Leadership, Organizational Culture, Job Satisfaction and Organizational Commitment affecting Organization Citizenship Behavior of Employees in Small and Medium Enterprises (Manufacturing) in Lower Northeastern Region 2

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มาลิณี ศรีไมตรี
รองศาสตราจารย์ ดร. ปิยกนิฏฐ์ โชติวนิช
ผู้ช่วยศาสตราจารย์ ดร.สุภาวดี ขุนทองจันทร์


The objective of this research was to study the influence of transformational leadership, organizational culture, job satisfaction and organizational commitment affecting organization citizenship behaviour. The research samples consisted of 610 employees. The anonymous questionnaires of ninety-two items have organized into five-point Likert scale. The data received were calculated and analyzed using descriptive statistics (frequency, percentage, mean and standard deviation). The path analysis was used to test the hypotheses. The structural equation modeling: SEM was used to analyze the causal relationship of the factors that influence on the organization citizenship behaviour. The developed causal relationship model conformed to the empirical data with Chi-square = 1521.563, Chi-square/df = 1.055, df = 1442, p = .071, GFI = .926, CFI = .997, TLI = .997, RMSEA = .010, NFI = .951. When considering the predictive coefficient, it was found that each latent factor shared a causal relationship with 63.0%. According to the causal relationship, it was found that the factors on the transformational leadership, organizational culture, job satisfaction and organizational commitment had causal relationship with organization citizenship behaviour of employees in small and medium enterprises at the statistically significant level of 0.05


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ศรีไมตรีม., โชติวนิชร. ด. ป., & ขุนทองจันทร์ผ. ด. (2019). The Influence on Transformational Leadership, Organizational Culture, Job Satisfaction and Organizational Commitment affecting Organization Citizenship Behavior of Employees in Small and Medium Enterprises (Manufacturing) in Lower Northeastern Region 2. Journal of HR Intelligence, 14(1), 45-67. Retrieved from
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