Factors Affecting Employee Engagement

Abstract

Every successful organization is led by engaged employees and there has many factors affecting employee engagement. Studying the subject of employee engagement becomes the key focus for both business entrepreneurs and academic researchers as employee engagement is one of the best organizational tools for competitive advantages. The more the organization care the engagement factors, the more the employees become productive and the longer they stay in their jobs. Employee engagement is one of the management concepts of organizational behavior that describes employees’ emotional attachment to their organization, which meaning is interchangeable with organizational commitment. This paper focus on studying factors affecting employee engagement by measuring organizational factors and engagement levels. The results of this study highlight the importance of organizational factors towards engagement level, help achieving organizational goals, reducing employee turnover rate, decreasing the levels of burn out, and increasing productivity.

                Accordingly, it gathered primary data using questionnaire survey and aimed to examined respondents’ demographic information and the level of satisfaction towards organizational factors, and emotional attachment to their organization. Along with that, particular research hypothesis is formulated to measure relationship between compensation factors and employee engagement.

Survey results suggest that organizations should heed more attention to improve the issues of compensation factors, communication factors, leadership and management factors, and opportunities for personal growth factors as employee dissatisfaction level is the highest in those concerns. However, the issues of worker relationship and working role are relatively satisfied while most of them are less likely to concern about environmental safety.