A Study of School Administrators’ Components of Crisis Management Skill

Abstract

          The objective of this study was to identify the components of crisis management skills of school administrators. The research format is to study 10 sources of documents and research, then synthesize the components, and evaluate the appropriateness of their components. The process of the study was divided into two steps. Step 1 was the identification of crisis management skill competencies: reviewing concepts, theories, and prior studies from 10 sources. Step 2 was the evaluation of the appropriateness of the components by five experts. The tools used included a synthesis form and a 5-level rating scale questionnaire. Statistics used in data analysis included frequency, percentage, mean and standard deviation. The findings showed that the crisis management skills of the school administrators consisted of four components, namely 1) communication skills, 2) analytical thinking and creative thinking skills, 3) problem-solving skills and 4) technology and digital skills. All components showed the appropriateness at the highest level.