Dechkham, Prasittachai, and Supakasri Srikongkaew. “The Influence of Service Communication on Customer Loyalty in Convenience Stores: The Moderating Role of Sincerity and the Mediating Role of Customer Engagement”. Journal of Humanities and Social Sciences, Rajapruk University 12, no. 2 (August 29, 2026): 368–385. accessed September 12, 2026. https://so03.tci-thaijo.org/index.php/rpu/article/view/298387.