Sukkasem, Patcharaporn, and Chattayaporn Samerjai. “The Relationship between Customer Relationship Management and Customer Loyalty of Convenience Stores in Bangkok and Vicinity Area”. Journal of Roi Et Rajabhat University 18, no. 2 (August 30, 2024): 85–96. accessed September 4, 2026. https://so03.tci-thaijo.org/index.php/reru/article/view/275148.