SUKKASEM, P.; SAMERJAI, C. The Relationship between Customer Relationship Management and Customer Loyalty of Convenience Stores in Bangkok and Vicinity Area. Journal of Roi Et Rajabhat University, [S. l.], v. 18, n. 2, p. 85–96, 2024. Disponível em: https://so03.tci-thaijo.org/index.php/reru/article/view/275148. Acesso em: 16 sep. 2026.