PATTANACHAK, S. . Customer Expectation and Perception of the Service Quality of Hotels in RoiKaenSanSin Cluster. Journal of Research and Development Institute Rajabhat Maha Sarakham University, [S. l.], v. 7, n. 2, p. 363–380, 2020. Disponível em: https://so03.tci-thaijo.org/index.php/rdirmu/article/view/216691. Acesso em: 7 may. 2024.