Pattanachak, S. . (2020). Customer Expectation and Perception of the Service Quality of Hotels in RoiKaenSanSin Cluster. Journal of Research and Development Institute Rajabhat Maha Sarakham University, 7(2), 363–380. Retrieved from https://so03.tci-thaijo.org/index.php/rdirmu/article/view/216691