maungngeon, atikan and Chuearungroj, C. (2026) “Application of LEAN Concepts to Develop Service Procedures for the Computerized System Management: A Case Study of 1ST Army Area”, Journal of Innovation and Management, 11(1), pp. 23–38. available at: https://so03.tci-thaijo.org/index.php/journalcim/article/view/293640 (accessed: 12 September 2026).