TAWATA, A.; AKKAWANITCHA, C. .; WEERAPAIBOON, W. .; KAMSIRIMONGKOL, T. . Antecedents and Consequences of Frontline Employee Emotional Labor When Dealing with Foreign Customer. Journal of Innovation and Management, [S. l.], v. 7, n. 1, p. 69–81, 2022. Disponível em: https://so03.tci-thaijo.org/index.php/journalcim/article/view/258094. Acesso em: 25 apr. 2024.