อัคคะวณิชชา ช.; เทวตา อ. Frontline employee emotional exhaustion when serving foreign customers: The moderating role of cultural competence. Journal of Management Science Chiangrai Rajabhat University, [S. l.], v. 11, n. 1, p. 1–16, 2018. Disponível em: https://so03.tci-thaijo.org/index.php/jmscrru/article/view/122456. Acesso em: 14 may. 2024.