ปะกิระถา ร.; วิงวอน บ. Customer Relationship Management, Service Quality Perception, and Consumer’s Benefits Perception Influencing the Decision to Purchase Products Through Mobile Functional Applications. Journal of Management Science Chiangrai Rajabhat University, [S. l.], v. 12, n. 2, p. 42–59, 2018. Disponível em: https://so03.tci-thaijo.org/index.php/jmscrru/article/view/119793. Acesso em: 19 apr. 2024.