Songklanakarin Journal of Management Sciences

A Measurement Model of Intellectual Capital in Thailand during the Transition Period to Knowledge-based Economy

2023-06-13T14:49:39+07:00

The research aimed to propose the measurement model of intellectual capital (IC) in Thai firms listed in the Stock Exchange of Thailand (SET), where its government had been planning to become the knowledge-based economy and IC was an important feature to drive the transformation. The questionnaire was developed based on previous research, mainly Bontis (1998), and 370 Thai listed companies responded. The PLS-SEM approach was employed to derive the IC indicators, which were categorized into three parts: Human Capital (HC), Structural Capital (SC), and Relation Capital (RC). The results showed no concern of the reliability and validity of the IC measurement model. The result revealed that HC was likely to be reflected through individual’s creativity and learning skill to solve problems and their hard-working. SC seemed to be indicated by operating procedures and accessibility of information system. The third component, RC, tended to be signified by only customer relations. The model potentially guided management to be aware of the activities which could strengthen IC in a firm. It also directed the regulators to introduce the policy encouraging Thai companies to engage with those activities.

Cultural Intelligence, Cross-cultural Adjustment, and Work Productivity: A Case Study of Lao Migrant Workers in Agro-industry

2023-03-17T11:25:40+07:00

This quantitative research aims to examine the effect of cultural intelligence on cross-cultural adjustment and work productivity. A questionnaire was used to collect data from a sample of 352 Lao migrant workers in the agro-industry in Thailand by convenience sampling method. The hypotheses were tested by structural equation modeling. The results showed that motivational and behavioral cultural intelligence had a positive direct effect on cross-cultural adjustment, but cognitive cultural intelligence had a negative direct effect on migrant workers' cross-cultural adjustment. It was also found that cultural intelligence had a significant indirect effect on work productivity through cross-cultural adjustment at the 0.01 level. The independent variables are able to predict work productivity at 75 percent (R² = 0.75).
This research empirically confirms that motivational, behavioral, and cognitive cultural intelligence, as well as cross-cultural adjustment, affect work productivity of migrant workers. Academically, this research provides in-depth results by analyzing the effect of each dimension of cultural intelligence and reveals the importance of intermediate variables of cross-cultural adjustment. Relevant government agencies and business operators importing migrant workers can use the results to develop appropriate training programs to prepare workers with cultural intelligence and to support the workers to work in different cultures.

The Influenced Learning Organization Characteristic Factors Affecting the Performance of Savings Cooperatives in Kalasin Provincial Area, Thailand

2023-05-09T11:47:29+07:00

The objective was to study the influenced learning organization characteristic factors affecting the performance of savings cooperatives in Kalasin provincial area. The population was 20,824 members. Quota sampling technique was applied to determine the sample size with the 50 members of 9 cooperatives. It turned out of 450 individuals. The primary data were collected from the questionnaire, and analyzed by descriptive statistics and multiple linear regression. The findings found that all five components of Senge's learning organization (LO) theory affected the cooperatives operations by reducing operational costs. Furthermore, it confirmed that LO theory could be applied as a principle in operational practices and strategy formulation for the long-term efficient cooperatives operation.

The Corporate Governance and Earnings Quality of the Companies Listed on the Stock Exchange of Thailand

2022-12-09T11:21:34+07:00

This study examines the relationships between corporate governance elements and earning quality of companies listed on the Stock Exchange of Thailand in 2015-2019. The samples included 519 companies 2,595 data. Descriptive analysis, correlation analysis and multiple regressions analysis were used to analyze. The results of the Modified Jones model (1995) revealed that the firm size was negative relationship elements associated with earning quality, and the Yoon et al. model (2006) found that having one holds both positions of CEO and chairman and the financial risk was negative relationship elements associated with earning quality and return on asset was positively related to earning quality. The results implied that Yoon et al. (2006) have a number of elements with discretionary accruals than the Modified Jones model (1995). The findings of the research benefit the person who is in charge of the governance corporation and be the reliance on earning quality of companies along with those who seek further information, investors, or stakeholders for companies. The studies can be used as alarm messages or increase earning quality and knowledge to lead the tools corporate effectively to run their work with more earning quality in future work.

Internal Control Disclosure and Earnings Management of Companies Listed on the Stock Exchange of Thailand

2023-05-12T16:33:42+07:00

The purpose of the research was to study the relationship between internal control disclosure and the earnings management practice employed by companies listed on the Stock Exchange of Thailand. Data of 288 companies were acquired in 2018 to assess the internal control system of firms according to the framework provided by the Securities and Exchange Commission of Thailand. Basing on the model of Yoon, Miller, and Jiraporn (2006), the gross accrual earnings management variable was measured based on the discretion of executives. The multiple regression analysis was utilized. The result from hypothesis testing found that internal control disclosure level of firms is not associated with earnings management. The findings revealed that the earnings management practice of a company cannot be fully prevented by its internal control system as it is affected by the discretion of the company’s executives. This empirical study provides companies with important information to consider when planning the company’s internal control system and corporate governance process in developing the earnings quality. In addition, the study creates awareness in investors and stakeholders when making investment decisions in various companies.

The Development of a Model Explaining the Support for Responsible Tourism Management of Local Residents

2023-06-21T14:54:30+07:00

This article aims to develop a model to better understand the factors influencing local residents' support for responsible tourism management. The model encompasses five latent variables and sixteen observational variables, and its analysis involved a structural equation model based on data collected from 200 local residents through questionnaires. The study's outcomes reveal a significant correlation between responsible tourism management and the enhancement of local people's satisfaction with quality of life. This discovery emphasizes the importance of fostering support for responsible tourism practices among local residents. Additionally, the study highlights the need for effective communication and information dissemination regarding responsible tourism guidelines within the community, especially concerning the preservation of local tourist attractions. Therefore, to encourage local people to participate and support responsible tourism management in the community, relevant sectors should regularly inform local people about responsible tourism management in the community. A forum should be set up to provide residents with an opportunity to actively engage in responsible tourism management. In addition to further encouraging community support, it is recommended to organize community-based tourism activities that not only showcase residents' empathy towards fellow citizens but also extend their warmth and care to visitors. This approach not only bolsters backing for responsible tourism in the community but also contributes to an overall increase in people's satisfaction with their quality of life.

Guidelines for Improving the Quality of Cooperative Education Projects in Tourism and Hospitality Business

2023-06-14T16:25:21+07:00

This study examined problems and obstacles encountered in the workplace and advisors in tourism and hospitality business cooperative education projects with the aim to propose guidelines for improving the quality of future cooperative education projects. The data was collected through questionnaires, which asked 116 workplace supervisors and 102 institute advisors, as well as in-depth interviews with five cooperative education experts. There were 218 completed questionnaires.
The results of the study revealed that workplace supervisors and institute advisors were highly satisfied with the quality of cooperative education projects. However, when considering each business separately, it was found that those in hospitality businesses were more satisfied than those involved with tourism businesses, especially in terms of beneficial are practical knowledge in the workplace. In addition, most of the problems and obstacles that affect the quality of cooperative education projects arise from workplaces not allowing testing with customers. Secondly, the duration of the projects is short and they lack knowledge of doing research. They also lack a sense of responsibility and maturity in their work. The study results offer ways to improve the quality of cooperative education projects by proposing more effective communication between workplace supervisors and institute advisors to promote understanding of the objectives and importance of project achievement. In addition, there should be training both soft and hard skills, including a systematic problem-solving process.

The Development of Thai Local Autonomy Indicators

2023-03-10T13:50:53+07:00

This paper develops a set of indicators measuring the level of local government autonomy in Thailand. This is because there is no concrete measure in this area. Based on mixed-method protocols, the indicators have been commissioned and reviewed by experts and focus group meetings, analyzed by Cronbach’s alpha reliability test and factor analyses. Next, a mail survey of 602 sampled localities has been analyzed. Findings show that the indicators contain good measurement quality and well depict Thai local autonomy at a moderate level. It is suggested that the indicators help fulfill academic gaps in this area and provide the government with critical information to promoting greater local autonomy in the long run.