KWIECIEN, K. Library Service Design : A LITA Guide to holistic assessment, insight, and improvement. Journal of Information Science Research and Practice , [S. l.], v. 37, n. 4, p. 110–114, 2019. Disponível em: https://so03.tci-thaijo.org/index.php/jiskku/article/view/230877. Acesso em: 3 may. 2024.