SRIVICHIEN, N.; NGAMSIRIJIT, W. Factors Influencing the Behavioral Intention of Financial Service Chatbot Users. Journal of Industrial Business Administration, [S. l.], v. 6, n. 2, p. 129–150, 2024. Disponível em: https://so03.tci-thaijo.org/index.php/iba/article/view/279973. Acesso em: 16 sep. 2026.