PHENGTHI, S.; RAMANUST, S. Satisfaction as Mediator Variable Linking Service Quality to Customer Loyalty in Animal Hospital in Rangsit Municipality, Pathum Thani Province. Journal of Industrial Business Administration, [S. l.], v. 6, n. 1, p. 19–34, 2024. Disponível em: https://so03.tci-thaijo.org/index.php/iba/article/view/273483. Acesso em: 1 sep. 2026.