Chaysang, Adisorn, Chirawan Chaisuwan, and Narumon Kimpakorn. “EXPLORING KEY DRIVERS OF FRONTLINE SERVICE ROBOT ACCEPTANCE IN THAI RETAIL SERVICE CONTEXT: A QUALITATIVE STUDY”. RMUTT Global Business and Economics Review 19, no. 2 (November 13, 2024): 144–166. accessed September 23, 2026. https://so03.tci-thaijo.org/index.php/RMUTT-Gber/article/view/276415.