เลิศบัวสิน ศ. EFFECTS OF CUSTOMER EMOTION IN THE HOTEL INDUSTRY ON CUSTOMER VALUES, CUSTOMER SATISFACTION, AND BEHAVIORAL INTENTIONS: A CASE STUDY OF THE FOUR AND FIVE STAR HOTELS IN THAILAND. RMUTT Global Business and Economics Review, Pathum Thani, Thailand, v. 10, n. 2, p. 1–16, 2015. Disponível em: https://so03.tci-thaijo.org/index.php/RMUTT-Gber/article/view/241996. Acesso em: 8 may. 2024.