Journal of Logistics and Supply Chain Operations (JLSCO)

Guidelines for Administration of Navy Welfare Vehicles on the Route Ratchaworadit Port, Sattahip Naval Base Chonburi Province in the Situation of the COVID-19 Crisis

Phongsakron Sritas — 2024-02-29

This research aims to 1) study the influence of the Navy Welfare Vehicle Management Guidelines on the Ratchaworadit port route. Sattahip Naval Base in the COVID-19 Crisis on service expectations; and 2) study and propose guidelines for the management of Navy welfare vehicles. Mixed-method research was used. Quantitative data were collected using questionnaires with a sample of 233 participants, and qualitative data was collected by in-depth interviews with 12 participants. The data were analyzed using descriptive statistics, and research hypotheses were tested using multiple regression analysis. The findings found that: 1) the management of Navy welfare vehicles on the Ratchaworadit port route. Sattahip Naval Base in the COVID-19 crisis influence service expectations. The primary variable with the best predictive power was welfare vehicle procurement management. 2) The guidelines to manage the Navy welfare vehicles on the Ratchaworadit port route of Sattahip Naval Base. It was found that (1) there is a limited number of passengers capacity, using the service to no more than 75%. Such as 1 tour bus with a capacity of 60 people during COVID-19 will accept passengers only 75 percent, with a capacity of only 45 people; (2) must provide information about the operation of the bus so that passengers will be aware of the change in services that are different from the original; and (3) must also May be able to open for service even during the COVID-19 situation. Not closing the service because passengers will be in trouble. Therefore, the Navy welfare vehicle administrators should remain open during the COVID-19 situation, strict in car service for safety and still maintain a good service level.

A Study of Bus Stop Shelter Optimal Location Analysis by using GIS: A Case Study at Highway No. 3233 Nakhon Chai Si – Don Tum

Tharapong Rattanatrakul — 2024-02-29

The objectives of this research were 1) to study the factors affecting the selection of suitable locations for the construction bus stop shelter. 2) To study and apply the Arc GIS program to participate in the analysis and present the result in determining the appropriate location. 3) To study and compare the analysis results from the application of the ArcGIS program with the actual conditions where there in the field. By applying the Arc GIS program to analyze the appropriate location to build a bus stop shelter. A case study of Highways no.3233 Nakhon Chai Si - Don Tum by data analysis combined with the analytic hierarchy process from the interviewing result of experts in the field of highway construction and maintenance control 26 people. Analyze the results of the questionnaire in order of the priorities of major and minor factors, giving weight to the importance of the factors. The data was analyzed to arrange the appropriate location and display on the map according to the criteria. There are 10 sections in Highways no.3233 Nakhon Chai Si - Don Tum analyzes data every 100 meters. 92 locations were ranked in order of suitability for the construction bus stop shelter as follows: The maximum suitable location consists of 39 locations; the medium suitable location consists of 22 locations and the Minimum suitable location is 31 suitable locations consisting of 39 locations. From the comparison of the suitability suitable location consists of 39 locations with the actual conditions where there is a construction of a bus stop shelter in the field. It was found that construction areas for 32 bus stops shelter in the field where 14 places were suitable, 8 were moderately suitable, and 10 were less suitable. To use the information obtained as a basis and guidelines for improvement create the most benefit to the public and road user.

The Competitiveness Development of SMEs in Central Region Thailand

Maleenee Banraksukaphap — 2024-02-29

The objectives of this research were: 1) to study the level of competitiveness of SMEs. 2) To study the influence of causal factors on government policy, financial support, entrepreneurial characteristics, supply chain management, and SMEs’ competitiveness. 3) To the guidelines for the development of the competitiveness of SMEs in the central region of Thailand. In quantitative research, the sample consisted of 320 SMEs entrepreneurs who were members of the Federation of Thai SMEs in the central region Thailand. In qualitative research, in-depth interviews were conducted with 18 key informants. The research results showed that: 1) the competitiveness of SMEs was rated at a high level; 2) supply chain management, entrepreneurial characteristics, government policy, and financial support. All of these have a direct influence on the SMEs’ competitiveness. The values of the influence were 0.62, 0.55, 0.54, and 0.28 respectively. 3) The guidelines for the development of the competitiveness of SMEs in the central region of Thailand included: (1) Public and private financial institutions, have established clear policies on financial access and adequacy for SMEs. (2) Assisting SMEs in implementing innovations in their organizations; (3) encouraging SMEs to constantly improve their own potential; and (4) encourage SMEs to have efficient production, distribution, and logistics. Thus, the government should develop in strategies to enhance the competitiveness of small and medium-sized SMEs, which will directly benefit the country's economic sector in the future.

Strategic Leadership, Creativity, Organization Culture, and Learning Organization Affecting to Operational effectiveness of Local Administrative Organizations

Udomkate Radnui — 2024-02-29

This research aims to study the 1) levels of strategic leadership, creativity, organization culture, learning organization and the effectiveness of local administrative organizations 2) Influence of strategic leadership, creativity, organization culture, and learning organization on the effectiveness of local administrative organizations, and 3) to develop the model effectiveness of local administrative organizations. This research is quantitative. The sample was 420 executives, executives, directors, and academics/practitioners using a randomized group method. Collect data using questionnaires Analyze data with structural equations. The finding found that 1) the level of effectiveness of local administrative organizations is the highest, organizational culture, organization of learning. Strategic leadership Creativity 2) Strategic leadership Creativity Organizational culture Learning organizations influence the effectiveness of local government organizations 3) The local administrative organizations effectiveness model developed by the researchers is the "SSB Model", a model for promoting the core practices of local government organizations that emphasize community participation in promoting the quality of life with local administrative organizations to improve the quality of life of citizens.

Guidelines Guidelines for Hotel Facilities Development to Accommodate Disabled persons and Elders of Hotels in Hua-Hin district, To enhance the tourists.

Ploypapas Jutarattaset — 2024-02-29

This research aims to study the satisfaction towards the facilities for the eldersand the disabled persons of Hotel in Hua-Hin District, funded by a research project from Rajamangala University of Technology Rattanakosin Fiscal Year 2017. The research sample was a group of 400 elderly and disabled Thai tourists who chose to use the accommodation in Hua Hin District. The data were collected by questionnaire. The statistics description research were, percentage, mean andstandard deviation. The results showed that most of the respondents were male, 51.25 percent, aged between 60-70 years, 82.25 percent with the bachelor degree education, 34.25 percent, 92.75 percent were elderly, and 7.25 percent were disabled, 48.50 percent were private business, and monthly income was between 5,000-30,000 baht, 37.00 percent. The satisfaction with the hotel's facilities for the elderly and disabled in the top 3 rankings found to that 1) the satisfaction with the public spaces in the hotel was at a high level, 2) the satisfaction with the stairs, handrails on stairs are at a high level, 3) Satisfaction with the doors in public areas, Easy to open, very safe was at a high level. Guidelines for the development of hotel facilities for tourists, the elderly, and the disabled person should provide accommodate for this group of tourists who will travel to Hua Hin District. Furthermore, to create a sustainable return for service forever. By using the information from the results of this research to benefit the hotel business.

Risks of the Export Process of a Company Exporting Wood-Substitute Composites in Thailand during the Covid-19 Pandemic

Ananya Pumrak — 2024-02-29

The objectives of this research were to study core working activities for exporting wood-substitute composites during COVID-19 in a company, to analyze possible risks and to propose guidelines for prevention. This research was qualitative and applied research, specifically to study for the company. The data collection was done through in-depth interview and focus group brainstorming, with 10 interviewees possessing characteristics as predeterminants and being specifically selected from 37 candidates working in the company concerning exporting. Questions were open-ended, consistent with the research framework and were reviewed by three experts. The IOC values were between 0.67 and 1.00. Data analysis was the inductive method and was reviewed by the triangulation approach. The results showed that the company had nine core working activities in the export process and a total 29 failures were found. All failures were analyzed by the Risk Priority Number, ranging from 2 to 125. The most common was that no space was available for exporting, resulting from lockdown and the entry-exit prohibition of destinations. From the selection of the top 10 RPNs to propose solutions against the risks and small-scale implementation for two months, it was found that the associated RPNs could decrease by over 50%.

Guideline for Process Improvement of Empty Container Evacuation from Laem Chabang Terminal to Lat Krabang Inland Container Depot

Morakot Poomorakot — 2024-02-29

This research aimed to 1) study current empty container evacuation process and 2) study the improvement process for empty container evacuation from Laem Chabang terminal to Lat Krabang inland container depot effectively. The research used qualitative and quantitative research. The data was collected through in-depth interview with 12 representatives who were involved the evacuation process. 6 people from the shipping agent, 3 people from terminal operator, and 3 people from truck provider. The statistical data collected on empty container import volume during 2021 - 2022. The cause-and-effect data was analyzed by using a fishbone diagram analysis technique. The results of this research showed that 1) current empty evacuation process from Laem Chabang terminal to the Lat Krabang Inland container depot can be transported by road and rail transport. 2) Problems and solutions for process improvement can be summarized consisted of three major aspects: (1) transportation process; (2) terminal operating process; and (3) customs process. Solutions to improve the process include setting up a transport appointment system for effective management. Transport planning from road to rail effectively and change communication channels to be online instead of offline to reduce unnecessary traveling.

An Application of Solver in Microsoft Excel for Solving Job Scheduling Problem: A Case Study of a Hospital in Maha Sarakham

Sarinya Sala-ngam — 2024-02-29

This research aims to apply Solver in Microsoft Excel to solve the job scheduling problem in the hospital’s department. The job scheduling problem is challenging to resolve because it has to consider various conditions and constraints for determining the job scheduling problem solution. This study focuses as a case study on the job scheduling problem for nurses who work in a hospital’s department. Generally, the nurse work schedule is arranged by the heads of the nurses based on their experience of scheduler and competence. This would likely cause mistakes and take long time, unnecessarily, to solve the nurse job scheduling problem. A mathematic model has been developed, and a solver program based on Microsoft Excel is proposed in this study for effectively computing the nurse job scheduling. The results have shown that there are three nurse leaders and six nurses in the selected department. Every week, the head nurses ask all nurses for their availability to come to work to finalize the weekly schedules. The heads have to make the nurse schedules by considering the number of nurses required for each shifts three times a day, including morning, afternoon, and night shifts. There are five important conditions that need to be considered when making nurse scheduling in the department. Therefore, to find a solution for nurse scheduling difficulties, the conditions and constraints are designed for a mathematical model by considering the requirement of nurse number for each shift in a day. Then, the Solver program in Microsoft Excel was used to calculate the best solution for the nurse scheduling problems. The Solver used only 10 minutes for finding the solution, while the current method used about 3 hours. The results showed that the solver can solve the nurse scheduling problem and find an efficient and exact solution under the terms and conditions of nurse job scheduling (100%).

Prioritization of Warehouse Efficiency Key Indicator Application with The Analytic Hierarchy Process (AHP): Case Study Third Party Logistics Service Provider in Pathumthani Province.

Prin Weerapong — 2024-02-29

This research aims to prioritize warehouse management efficiency measures. The research is based on a mixed methodology of applied research and qualitative research, using the Analytic Hierarchy Process (AHP) methodology to prioritize the importance of warehousing performance in the third-party logistics industry. The data were gathered on purpose from a case study of 32 participants, all of whom were warehouse managers, project managers, or warehouse managers. The researcher considers from the Consistency ratio of the answers obtained from the research did not exceed 10% of all criteria. According to the study, the most important warehouse efficiency measure for logistics providers is 40.7% reliability, followed by 21.4% lead time and 14.4% cost. The five sub-criteria, in descending order, were on-time delivery (27.4%), followed by inventory record accuracy (13.3%), customer response time (12.6%), customer relationship (6.2%), and transit time (6.1%), respectively. The findings of the study will assist warehouse operators and associated logistics service providers in evaluating the importance of warehouse efficiency indicators and developing a model for measuring their effectiveness.

Transformational Leadership Job Satisfaction Work Engagement and Innovative Work Behavior affecting the Performance of the National Telecom Public Company Limited

Naphob Chaisuphanat — 2024-02-29

This research aims to 1) study the level of transformational leadership, job satisfaction, work engagement and innovative work behaviors that affect the operating performance of the National Telecom Public Company Limited. 2) The influence of transformational leadership, job satisfaction, work engagement and innovative work behaviors on the operating performance of the National Telecom Public Company Limited. 3) The development of an operating performance model of the National Telecom Public Company Limited. The mixed research method was applied between the quantitative and qualitative ones. The quantitative sample consisted of 380 employees, whereas data were collected through questionnaires and later analyzed by structural equation modelling. The qualitative sample consisted of 15 National Telecom Public Company Limited executives, whereas data were collected through interviewing and content analysis. The findings revealed that 1) the transformational leadership, job satisfaction, work engagement, innovative work behavior and operating performance of the National Telecom Public Company Limited were all at the highest level. 2) Transformational leadership, job satisfaction, work engagement, innovative work behavior influenced the operating performance of the National Telecom Public Company Limited at the statistical significance level of .05 (R²=.87), and 3) the “T J W I P Model” developed by this research could be further applied for defining the operating policies of the National Telecom Public Company Limited to enhance competitiveness under targeted determination of being the largest telecommunication service provider in Thailand.