NILPUANG, S. Expectation and Quality Perception of the Passengers towards the Bus Service Provision at the Southern Bus Termina. Journal of Management Science Nakhon Pathom Rajabhat University, [S. l.], v. 1, n. 2, p. 96–109, 2018. DOI: 10.14456/jmsnpru.2014.17. Disponível em: https://so03.tci-thaijo.org/index.php/JMSNPRU/article/view/147088. Acesso em: 19 apr. 2024.