LEELAHARATTANARAK, N. Socio-cultural factors influencing face manifestation and communicative behaviour in Thai service encounters. Journal of Language and Culture, Nakhon Pathom, Thailand, v. 35, n. 1, p. 101–124, 2016. Disponível em: https://so03.tci-thaijo.org/index.php/JLC/article/view/240497. Acesso em: 8 oct. 2026.